About the position

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY Our Account Specialist collaborates with the Account Service team and property partners on the development and execution of all creative campaigns and individual client projects. The ideal Account Specialist must thrive in a high energy, fast-paced environment, have exceptional organizational skills, have a proactive attitude, excellent people skills and a sincere interest in the hospitality business. This is a strong partnership role working closely with Account Managers and Clients to provide the utmost level of service. HOW YOU WILL CREATE THE EXTRAORDINARY Supports Account Team in daily deliverables, activities and deadlines for creative campaigns and individual client projects. Monitor client support emails/calls and respond or route inquiries appropriately and ensure client issues are resolved in a timely manner. Supports Account team with metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives. May coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure. Daily management of workflow within the project management tool to move creative requests through the system. Coordinates the products, services and creative requirements of each client. Ensures orderly and timely completion of project work. Facilitates all administrative duties including: weekly status reports, project documentation and internal job management. Gains familiarity with the client’s industry, products, business culture and competition. WHAT YOU WILL NEED Ability to communicate clearly and concisely, verbally and in writing. Results oriented and self-motivated. Ability to balance multiple priorities and meet deadlines. Ability to work both independently and as part of a team. Strong work ethic and attention to detail, reliably and great energy Proficiency in Excel, PowerPoint and Word required TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Responsibilities

• Supports Account Team in daily deliverables, activities and deadlines for creative campaigns and individual client projects.
• Monitor client support emails/calls and respond or route inquiries appropriately and ensure client issues are resolved in a timely manner.
• Supports Account team with metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives.
• May coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure.
• Daily management of workflow within the project management tool to move creative requests through the system.
• Coordinates the products, services and creative requirements of each client.
• Ensures orderly and timely completion of project work.
• Facilitates all administrative duties including: weekly status reports, project documentation and internal job management.
• Gains familiarity with the client’s industry, products, business culture and competition.

Requirements

• Ability to communicate clearly and concisely, verbally and in writing.
• Results oriented and self-motivated.
• Ability to balance multiple priorities and meet deadlines.
• Ability to work both independently and as part of a team.
• Strong work ethic and attention to detail, reliably and great energy
• Proficiency in Excel, PowerPoint and Word required