Northeast Psychological Wellness is a New York–based group mental health practice seeking a fully remote, part-time Administrative Assistant & Medical Billing Specialist to support a growing team of psychotherapists alongside other full-time and part-time administrative team members.

This is an as-needed W-2 position starting at approximately 5 hours per week, with the potential to increase to 10+ hours per week as training and practice needs evolve.

Schedule & Availability

• Flexible schedule
• Candidate may choose their working hours
• Must be available at various times Monday–Friday between 9:00 AM–5:00 PM EST
• Occasional weekend availability is a plus but not required

You will be joining an established administrative team, providing additional support to meet the needs of a busy, fully remote mental health practice.

Responsibilities

• Answer phones and relay messages
• Respond to patient inquiries via email
• Schedule and confirm appointments
• Create and maintain electronic patient charts
• Navigate SimplePractice EHR (prior experience preferred)
• Verify insurance benefits
• Submit electronic insurance claims
• Post payments and follow up on unpaid or denied claims
• Maintain administrative spreadsheets
• Attend meetings as needed
• Collaborate with clinicians and administrative staff

Qualifications

• Bachelor’s degree preferred
• At least 1 year of medical or behavioral health billing experience
• Experience with in-network and out-of-network billing
• Familiarity with New York billing requirements
• Experience working in a medical or behavioral health setting

Skills & Attributes

• Highly organized and detail-oriented
• Strong written and verbal communication skills
• Comfortable working independently in a remote environment
• Proficient with Microsoft Office, Excel, or Google Workspace
• Able to learn new systems quickly
• Professional, reliable, and patient-focused
• Strong commitment to confidentiality and HIPAA compliance

Important Notes

• This is a W-2 employee position (not 1099).
• A cover letter is required. Applications without a cover letter will not be reviewed.
• Please do not call the office directly.
• Apply via Indeed or email your resume and cover letter to admin@northeastpsychological.com.

Job Type: Part-time

Pay: $22.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off
• Retirement plan

Application Question(s):

• In which state do you reside?
• Have you worked at a mental/behavioral health company before? If so, please describe your role and experience.
• Please describe your customer service experience, especially as it relates to working within the mental health or medical field.
• Which EHRs/EMRs do you have experience working with?
• Please describe your experience with behavioral health or medical billing.
• Do you have experience with both in-network and out-of-network billing?
• What days and times are you generally available to work? Please include any weekend availability if applicable.
• What else would you like to share that would be helpful in determining if you'd be a good fit for this position?

Work Location: Remote