Amazon E-commerce Operations Assistant

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About Us

MC Korean Skincare is a fast-growing beauty brand focused on creating effective, sensitive-skin-friendly skincare powered by science and real results. As we scale our presence on global platforms, we are looking for a detail-oriented operations professional to help us dominate the Amazon marketplace and streamline our e-commerce workflow.

Job Overview

We are seeking an Amazon E-commerce Operations Assistant to manage the day-to-day health and growth of our Amazon store. You will be the backbone of our marketplace operations, ensuring listings are optimized, inventory is flowing, and data is tracked accurately. The ideal candidate is someone who loves organization, enjoys analyzing data, and has a "get-it-done" attitude.

Key Responsibilities

  • Listing Management: Create and maintain high-quality Amazon listings; optimize titles, bullet points, and A+ content to improve conversion rates.
  • Fulfillment & Inventory: Manage FBA (Fulfillment by Amazon) shipments, track inventory levels to prevent stockouts, and coordinate with the warehouse/supply chain.
  • Account Health: Monitor account health metrics, respond to customer inquiries/reviews, and resolve any listing suppressions or technical issues.
  • PPC & Marketing Support: Assist in monitoring Amazon Advertising campaigns (Sponsorships/Display) and coordinating seasonal promotions.
  • Data Analysis: Use Excel/Google Sheets to compile weekly sales reports, track ACOS/TACOS, and monitor competitor pricing.
  • Cross-Platform Support: Occasionally assist with back-end operations for other platforms (e.g., Shopify, TikTok Shop) as needed.

Qualifications

  • Experience: Prior e-commerce experience is highly preferred. Familiarity with Amazon Seller Central (FBA) is a significant advantage.
  • Language: Bilingual in Mandarin and English is preferred to ensure seamless communication with our internal teams and global supply chain.
  • Technical Skills: Proficient in Microsoft Excel (Pivot Tables, VLOOKUP) and Google Workspace.
  • Education: Associate degree or higher in Business, Supply Chain, Data Analytics, or a related field.
  • Detail-Oriented: Exceptional attention to detail—you’re the type of person who double-checks SKU numbers and shipping labels.
  • Passion for Beauty: A genuine interest in the K-Beauty industry and skincare trends.

What We Offer

  • Comprehensive training and professional growth in the fast-paced beauty e-commerce sector.
  • A collaborative, energetic team environment in the heart of NYC.
  • Hands-on experience with multi-brand management and international logistics.
  • Clear career advancement opportunities for high-performing team members.

Pay: From $18.00 per hour

Work Location: In person

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