Job Description Identify business requirements and solutions related to the support of the specific business area for implementation of a packaged system software. Responsible for configuration and administration of the Packaged Software, and participating in process design, and system testing. What You'll Do • Serve as a point of contact for the back end of an existing application area, including data definitions, usage and file structure, technical structure of the code and the business rules, and structure of requirements that govern the functionality of the system • Support the business area and technology areas in planning and implementing Packaged Software changes • Assist in the development of Packaged Software modification requirements and Interface Design Specifications. Configure necessary tables in Packaged Software to support the specific business area • Establish and maintain simple Packaged Software configuration • With direction, perform all necessary discovery and fact finding to fully understand and execute routine assignments. Participate in the identification of best practices, communicate and implement these practices within the department. • Effectively communicate development and production issues to the project team, business owner, and/or the manager in a timely manner • Create reports and visualizations for business users and management • Assist in code development, maintenance, and designing solutions that support business needs • Generate sample data sets for Unit Testing to validate that the code is developed to perform as intended Hiring Requirements • Bachelor's degree or advanced degree (where required) • 0-2 years of experience in related field • In lieu of degree, 3+ years of experience in related field Bonus Points • Experience with large databases and relational database languages (Snowflake, Teradata, Oracle, SQL Server) • Experience with visualization tools, particularly PowerBI What You’ll Get The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community Work-life balance, flexibility, and the autonomy to do great work Medical, dental, and vision coverage along with numerous health and wellness programs Parental leave and support plus adoption and surrogacy assistance Career development programs and tuition reimbursement for continued education 401k match including an annual company contribution Learn more Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $60,907.00 - $97,452.00 Skills _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com. About Us It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians. Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all. Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives. Authorization to Work in the United States We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview for English or Visión General de E-Verify for Español. Request Accommodations Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com. For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming