Clerk Senior - Billing

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About the position

The Clerk Senior - Billing position at Evergy involves performing advanced and complex clerical duties that require judgment and analysis. The role necessitates a thorough understanding of departmental and company procedures, as well as related work performed in other departments. The position is based at the Raytown Customer Center and is full-time, with scheduled work hours from Monday to Friday, 8:30 AM to 5:00 PM. The job includes performing duties of General Clerk and Junior Clerk, and may involve varied or specialized tasks consistent with the job classification. Essential functions must be performed, and reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Perform advanced and complex clerical duties requiring judgment and analysis.
  • Utilize thorough knowledge of departmental and company procedures.
  • Perform duties of General Clerk and Junior Clerk.
  • Use necessary equipment to perform job functions.
  • Ensure detailed verification of work.

Requirements

  • High School diploma or equivalent.
  • Two to five years of clerical experience preferred.
  • Excellent verbal and written communication skills.
  • Proficiency in PeopleSoft, Excel, and Word preferred.
  • Keyboarding skills of 30 wpm production and 25 wpm revised copy.
  • General understanding of Evergy customer bills and rates.
  • Strong understanding of the utility industry.
  • Excellent knowledge of PC software applications including spreadsheets, databases, word processing, and presentation software.

Nice-to-haves

  • Experience with utility industry practices.
  • Familiarity with customer service in a billing context.
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