Clinical Application Analyst III - Ambulatory - Digital Technology Services

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About the position

Hybrid or remote position depending on employee location Join Our Team We are looking for a skilled and detail-oriented Clinical Application Analyst III to join our Clinical Informatics and Data Analytics (CIDA) Team. As a HIM (Health Identity Management) Analyst, you will play a key role in optimizing workflows related to medical records, patient identity management, and hospital coding. This position also supports the growth of Deaconess Health System by building out new facility and hospital structures. Benefits We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: Onsite children's care centers (Infant through Pre-K) Tuition reimbursement Free access to fitness centers, where health coaches are available to help with workout plans Career advancement opportunities Competitive pay, yearly opportunities for pay increases and bonuses Job Overview Responsible for configuration and build pertinent to Epic Identity, Cosmos, and Care Everywhere applications, including discovery, build, testing, go-live, and support Coordination and performance of system upgrades and updates Work closely with end users to troubleshoot problems related to applications and provide resolutions Optimize workflows related to medical records, patient identity management, and hospital coding Support the expansion of Deaconess Health System by building out new facility and hospital structures Solve complex problems with attention to detail Ability to project manage medium to complex projects

Responsibilities

  • Responsible for configuration and build pertinent to Epic Identity, Cosmos, and Care Everywhere applications, including discovery, build, testing, go-live, and support
  • Coordination and performance of system upgrades and updates
  • Work closely with end users to troubleshoot problems related to applications and provide resolutions
  • Optimize workflows related to medical records, patient identity management, and hospital coding
  • Support the expansion of Deaconess Health System by building out new facility and hospital structures
  • Solve complex problems with attention to detail
  • Ability to project manage medium to complex projects

Requirements

  • Bachelor's degree in healthcare, IT, or related field or equivalent education preferred
  • 5+ years of experience in healthcare IT, clinical applications, or health information management preferred
  • Relevant knowledge of application configuration, support, and implementation
  • Knowledge and/or experience with clinical workflows in an application setting
  • Epic certification in Identity, Cosmos, or Care Everywhere (preferred or required depending on position level)
  • Experience with system upgrades, troubleshooting, and workflow optimization
  • Strong analytical and problem-solving skills with attention to detail
  • Ability to use a variety of software, remote meeting platforms, and Microsoft Office

Benefits

  • Onsite children's care centers (Infant through Pre-K)
  • Tuition reimbursement
  • Free access to fitness centers, where health coaches are available to help with workout plans
  • Career advancement opportunities
  • Competitive pay, yearly opportunities for pay increases and bonuses
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