About Us:The City of Glendale's Water Services Departmentprovides over 250,000 residents with safe, reliable, and high-quality water and wastewater services. Glendale Water Services promotes industry best practices, leadership, and innovation to ensure our employees put public health and the vitality of our community first! The Role:The Cross Connection Control Specialist administers the City's Cross Connection Control and Backflow Prevention Programs. Duties include coordinating the inspection of industrial and commercial assemblies with contractors and inspectors to ensure compliance with local, state, and federal ordinances, laws, and permit requirements for the Water Services Department.

• FLSA non-exempt, and will earn overtime for any hours worked over 40 in a week.
• This position is a Grade 317 with an hourly salary between $28.8957 - $43.3438.

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. 

Below are some City of Glendale benefits resources for your review: 

• 2025 - 2026 Benefits Guide
• City of Glendale Benefits Presentation
• City of Glendale’s Benefits Page 

• 10.5 paid holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays
• Vacation leave accrues at:
  • 5.33 hours per pay period (138 hours/17.25* days per year)
  • Increases to 6.12 hours per pay period after 5 years
  • Then caps out at 7.6 hours per pay period after 10 years of service
• Sick leave accrues at 4.4 hours per pay period (114 hours/14.25 days* per year)

• Contribution is mandatory, and deducted every pay period
• The current contribution rate is 12.00%

The City of Glendale is the West Valley’s entertainment nexus; whether it’s attending a world-class sporting event at StateFarm Stadium, enjoying a concert at Desert Diamond Arena, or shopping and dining at the Westgate Entertainment District, as a City of Glendale employee, you'll be right in the middle of it all! Glendale is centrally located within the west valley and has convenient access to the 101, 303, US 60, and I-10 freeways. With development happening all around the city, you will notice new homes and businesses being constructed frequently.

At the City of Glendale you'll have the opportunity to interact and engage with a highly diverse, dedicated, and skilled group of professionals. It is one of the best places to work, to grow your career, skills, and advance your future.

1. Maintains database of facilities requiring annual inspection; manages letters and test reports.
2. Prepares reports and maintains files of inspections, investigations, permits, and projects.
3. Notifies facilities of assembly of non-compliance/compliance and re-inspects as required.
4. Performs new construction plans review and certificate of occupancy inspections.
5. Enters plans review comments into Bluebeam plan review sessions.
6. Conducts/manages annual testing and maintenance of City owned backflow prevention devices.
7. Communicates with customers and testers to resolve deficiencies and maintain backflow program requirements.
8. Serves as City representative on committees regarding backflow prevention and cross connection.
9. Issues notices and citations; investigates complaints or problem situations.
10. Operates City vehicles.
11. Provides quality customer service.
12. Operates city vehicles.
13. Performs other related duties as assigned.

Minimum Qualifications:
Associate degree in Water/Wastewater or related field, and two years of experience in enforcing or complying with federal, state, and/or local environmental regulations, including experience in administering a cross connection control program, code enforcement involving plumbing laws, ordinances and regulations, plumbing construction or backflow testing and repair.  

Knowledge of:

• Legal requirements related to cross connection control and backflow prevention
• City codes, ordinances, materials, and methods of construction and installation of backflow prevention and cross connection control
• Water system operation and dynamics and characteristics of water pressure and flow 

Ability to:

• Exercise independent judgment and make on-site, complex, specialized technical decisions
• Establish and maintain effective working relationships with city staff, contractors, homeowners, architects, engineers, and developers
• Interpret and explain technical building codes, ordinances, plans, diagrams, and specifications
• Prepare and maintain complete and accurate records and reports Communicate effectively verbally and in writing
• Negotiate effectively and obtain regulatory compliance 
• Operate city vehicles

Special Requirements:

• Must have a valid Arizona driver's license at time of hire.
• Must possess a valid American Backflow Prevention Association (ABPA) Backflow Prevention Assembly General Tester Certificate at time of hire.
• Must obtain ABPA Cross Connection Control Specialist Certification within 6 months of hire.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing. 

Success Factor Classification Level - Foundational 

Physical Requirements:
Work requires climbing, bending, stooping, and lifting up to 25 pounds. Enters, exits, and operates city vehicles.

Working Conditions:
Includes the potential exposure to energized electrical services, hazardous materials, open trenches and open heights while performing inspections.