Customer Business Manager, UNFI Conventional

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About the position

This is a remote field-based position working from a home office and we are flexible on location in Chicago, Minneapolis, Southern California or Virginia. As Customer Business Manager, reporting to a Sales Director, you will lead the implementation of planning at the account level within our UNFI Conventional team focusing on total volume, profit and share growth for a portfolio of grocery and snack brands such as Angie's Boomchickapop, Duncan Hines, Hunts, Orville Redenbacher, Slim Jim, Swiss Miss, Vlasic and Wishbone.

Responsibilities

  • Manage the business plan to meet all volume, profit and share goals.
  • Implement brand strategies with the customer by working with decision makers and internal partners.
  • Use consumer insights and category management programs to guide customer decisions.
  • Develop annual plan for the customer and present internally to gain agreement on important opportunities for growth.
  • Lead the joint business planning process with the customer with a focus on strategic expertise in the categories they represent.
  • Develop trade promotion strategies and tactical plans with the customer.
  • Monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales goals versus plan.
  • Conduct category business reviews to discuss the state of the business, consumer trends, important business influencers and incremental opportunities.
  • Use sound category management practices to link consumer and shopper trends and opportunities.
  • Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes.
  • Call out potential risks to monthly forecasts.

Requirements

  • Bachelor's degree required.
  • 5+ years CPG industry sales experience, including field sales and/or headquarters roles.
  • Experience conducting meetings at the Senior Buyer level with the customer.
  • Experience managing trade budgets, spending and volume.
  • Experience managing a P&L.
  • Knowledge of supply chain; negotiation skills.

Benefits

  • Comprehensive healthcare plans.
  • Wellness incentive program.
  • Mental wellbeing support.
  • Fitness reimbursement.
  • Bonus incentive opportunity.
  • Matching 401(k) and stock purchase plan.
  • Career development opportunities.
  • Employee resource groups.
  • On-demand learning and tuition reimbursement.
  • Paid-time off.
  • Parental leave.
  • Flexible work-schedules.
  • Volunteer opportunities.
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