Customer Service Representative - Inglés 80% -Bogotá - Bogbbbm

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About the position

As a Customer Service Associate at TP, you will be part of a globally recognized team that is committed to providing exceptional customer service. With a presence in over 91 countries, TP is an industry leader and has been certified by Great Place to Work as one of the best companies to work for both nationally and internationally. Your role will involve responding to customer inquiries, handling confidential information with care, and striving to resolve issues during the first interaction by being proactive and understanding.

Responsibilities

  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.

Requirements

  • An intermediate-advanced English speaker who's empathetic, responsible, and proactive.
  • A good listener who likes helping others.

Benefits

  • 42 hours a week.
  • 2 days OFF.
  • Salary from \$2'200.000
  • 15% Performance Bonuses
  • Growth opportunities
  • Experience is not required
  • Paid Training
  • Long-term contract
  • Career development programs
  • Coworkers fund
  • Volunteering program
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