Danish Customer Advisor for a Trusted Digital Communication Platform - Paid relocation to Larnaca, C

Other Jobs To Apply

No other job posts for this day.

Come and work with us.

 

Do you want to contribute to an outstanding customer representative service? 
Are you Danish native or fluent with strong English communication skills? 
Looking to build your career in the sunny Mediterranean city of Larnaca, where you can enjoy sunshine 330 days a year?

So we have the perfect opportunity for you!

 

Our client is a leading provider of secure digital communication and document management solutions, helping people, companies, and institutions interact efficiently and safely online.

 

Your future project: join our Danish Customer Advisor team.

 

As a customer advisor specialist, your daily responsibilities will include:

  • Provide first contact resolutions to customer queries 
  • Offer specialized customer support through written and phone communication
  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets
  • Create amazing customer experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
  • Native or proficient level of Danish (C2)
  • Intermediate level of English (B1) 
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Cyprus
  • Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)
Benefits.
  • Company-provided housing in Larnaca and round-trip flight covered
  • Competitive fixed monthly salary plus an attractive, uncapped commission system
  • Paid professional training
  • Office hours only, no weekends
  • Employee discounts
  • Health and accident insurance covering both work and leisure time
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
  • Job stability
  • Life-long skills and experience

 

Go further with Foundever®

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

 

Apply today! 

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...