Title: Deputy Clerk-Norfolk GDC

State Role Title: Deputy Clerk 

Hiring Range: $40,042

Pay Band: UG

Agency: Supreme Court

Location: Norfolk General District Court

Agency Website: www.vacourts.gov

Recruitment Type: General Public - G

Job Duties

The Deputy Clerk Grade 8 is responsible for automated and manual operational high-volume and fast-paced activities with frequent deadlines for one or more court divisions. Applicants must be committed to providing excellent customer service to a diverse population and possess a courteous, positive can-do attitude while handling stressful situations.

The successful candidate will perform data entry utilizing the Courts Case Management and Financial Accounting systems. Duties include but are not limited to preparing and reviewing court documents with accuracy and in accordance with appropriate policies and procedures, extensive filing, scanning, and sorting of court documents, processing payments and mail. Assisting the public, team members, judges, management, and other agencies in person and via telephone with the ability to communicate and respond professionally and effectively. Possess the ability to multitask with accuracy and speed, perform basic mathematics, organize work, set priorities, and identify and initiate work task with minimal supervision, frequently stand and/or sit for long periods of time while concentrating on repetitious or complex tasks with occasional walking, bending, and transferring items less than 25 pounds such as papers and files. Applicant must maintain regular attendance and punctuality and assume additional responsibilities other than those primarily assigned to the position as required by management.

Minimum Qualifications

A high school diploma or equivalent is required. Qualified applicants must be highly organized, detail oriented, meet frequent deadlines, possess sound problem resolution skills and be able to work efficiently with a team and independently in the courtroom and office. Preferred applicants must be self-motivated with excellent written and verbal communication skills and can work within an extremely fast-paced environment that includes a tremendous volume of paperwork, process, and procedure. The most competitive applicants will have considerable court, business or office related experience. Data-entry, front counter, telephone customer service and courtroom experience are preferred.

Additional Considerations

Required Documents: Resume and Cover Letter

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Xavier Callistro

Phone: No Calls

Email: humanresources@vacourts.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.