Digital Development Specialist Digital Government

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About the position

The Digital Development Specialist will contribute to the design and optimization of digital government platforms and services for implementation by countries through regional teams. The specialist will ensure that the resulting products are user-centric, secure, and accessible to all citizens. This includes supporting the development of digital strategies in alignment with national e-government frameworks, integrating advanced technologies to improve service delivery and governance, managing cross-departmental digital transformation projects, and ensuring compliance with data protection and cybersecurity standards. The specialist will support the advancement of key technologies such as data sharing, e-signature, and public key infrastructure (PKI) solutions in these digital transformation initiatives. Additionally, the specialist will collaborate with key stakeholders, provide capacity-building and training to government staff, and support the monitoring and evaluation of the effectiveness of digital services.

Responsibilities

  • Contribute to the design and implementation of innovative digital solutions that enhance public service delivery and citizen engagement.
  • Support the adoption of cutting-edge technologies to optimize government operations and improve efficiency.
  • Ensure that digital solutions are data-driven, user-centric, and aligned with regulatory and security standards.
  • Advise teams to streamline government processes and enhance operational effectiveness.
  • Support the design of interoperable digital platforms that enable seamless service delivery, transparency, and citizen trust.
  • Provide hands-on support in implementing digital solutions tailored to diverse national and regional contexts.
  • Contribute to the assessment and refinement of digital initiatives to meet evolving client needs.
  • Support analytical work on emerging digital government trends and produce global knowledge products and policy recommendations.
  • Contribute to the delivery of training programs, workshops, and knowledge-sharing initiatives.

Requirements

  • Master's degree in computer science, Information Technology, Public Administration, Digital Innovation, or a related field.
  • Minimum of 5 years of experience in digital transformation, e-government initiatives, or technology consulting, particularly in public sector settings.
  • In-depth knowledge of digital platforms and tools for government services, including cloud computing, e-Government portals, digital identity management, and service integration.
  • Strong understanding of digital governance frameworks, data protection laws, and regulatory standards applicable to public sector technology solutions.
  • Familiarity with emerging technologies such as AI, blockchain, IoT, and big data, and their applications in enhancing public sector service delivery.
  • Experience in data governance, business intelligence, and analytics tools to support evidence-based decision-making.
  • Excellent verbal and written communication skills, with the ability to convey complex technical information to diverse audiences.
  • Demonstrated ability to work effectively with a wide range of stakeholders, including government officials, development partners, private sector entities, and citizens.

Benefits

  • Retirement plan
  • Medical insurance
  • Life and disability insurance
  • Paid leave, including parental leave
  • Reasonable accommodations for individuals with disabilities
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