About the position

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns. Direct the implementation, maintenance, and optimization of the organization's HR information system, and Digital Employee Experience (DEX). Develop and manage strategies to optimize employee engagement and productivity through technology and user interface. Develop and implement digital tools, monitor user feedback, and ensure seamless access to necessary systems across the organization. Create a positive digital experience for employees across all levels.

Responsibilities

• Create a comprehensive DEX strategy and digital HR technology roadmap aligned with overall business strategy/goals.
• Identify key areas for improvement and prioritize technology investments.
• Analyze HR processes and identify opportunities to automate tasks, streamline workflows, and improve efficiency using technology.
• Manage the DEX platforms and processes to ensure a seamless, positive experience for employees throughout their hire-to-retire journey at McLane.
• Implement productivity enhancement tools, AI-enabled, self-service options, and drive adoption throughout the organization.
• Drive near real-time processing of aggregated data from endpoints, applications, employee sentiment, and organizational context that generate actionable insights.
• Lead the implementation and ongoing management of HR platforms, systems, and processes that allow a digital employee experience in the hire-to-retire journey.
• Ensure adequate monitoring of system performance and resolve technical issues.
• Ensure data accuracy and integrity within the HRIS by establishing data quality standards and processes.
• Manage data access controls and compliance with privacy regulations.
• Ensure the user-friendliness and accessibility of HR systems, promoting employee self-service capabilities.
• Design intuitive user interfaces and workflows for employee self-service functions.
• Integrate relevant technologies like mobile apps, chatbots, and knowledge bases to improve employee access to information and services.
• Proactively monitor user feedback and data to identify pain points, prioritize improvements, and measure the effectiveness of DEX initiatives.
• Drive innovative solutions via AI and automation that makes the employee digital experience frictionless.
• Work closely with HR leadership to align technology with business objectives.
• Collaborate with IT teams to ensure seamless integration with other enterprise systems.
• Partner with HR functional areas (recruiting, payroll, compensation, HCM, and benefits) to optimize system usage and data flow.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required. Master's degree preferred.
• Fifteen years or more experience in information technology with proven track record of progressive ownership and delivery of large organizational initiatives.
• Ten plus years of people management experience.
• Minimum five years of experience in digital HR technology platforms (e.g., Workday and Peoplesoft) and user design principles.
• Excellent communication and stakeholder management skills to collaborate with cross-functional teams.
• Knowledge of data privacy and security regulations related to HR data.
• Knowledge of employee experience best practices and industry trends.

Benefits

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid holidays, earn vacation time, and sick leave accrual from day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!