About the position

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku’s critical product lines – Players and Remotes. About the Role We are seeking a Director of Manufacturing Operations – Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor. For California Only - The estimated annual base salary for this position is between \$285,000 - \$305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Responsibilities

• Lead program planning and supplier execution for Roku’s Players and Remote product lines
• Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
• Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
• Build repeatable ways of working that improve launch speed and product quality over time
• Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
• Drive capacity planning and risk assessments to support stable volume production
• Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
• Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
• Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
• Partner with Engineering to bake DFx, repairability, automation, and reliability into design
• Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
• Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch
• Carry lessons learned forward into the next generation of products
• Identify cost-down opportunities in design, materials, and processes
• Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
• Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives
• Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
• Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
• Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
• Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
• Develop predictive insights on cost reduction, supplier risk, and production performance
• Champion digital adoption to replace manual tracking and scale execution globally
• Lead and mentor a global team of senior program managers with both technical and operational depth
• Build a culture of accountability, data-driven decisions, and clear communication
• Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance

Requirements

• 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
• Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
• Track record of supplier collaboration to drive yield, cost, and quality improvements
• Experience with DFx, alternate sourcing, automation, and packaging optimization
• Strong leadership and communication skills with the ability to influence executives and align global teams
• Bachelor’s degree required
• Role requires 15-20% international travel

Nice-to-haves

• Advanced degree in Engineering, Supply Chain, or Business preferred

Benefits

• This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
• Our comprehensive benefits include global access to mental health and financial wellness support and resources.
• Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
• Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.