What does this team do?

The Leadership Support Centre (LSC) within Business Support Services (BSS), CBS, plays a vital role in supporting our senior leadership team – Senior Directors, Associate Partners and Partnership across our UK business. Recently expanding to include Business Operational Services (BOS), the LSC provides fast-paced, high-impact business support, ensuring the seamless operation of our client-facing practice. We are a dynamic and collaborative team committed to excellence and continuous improvement.

We are seeking highly motivated and organised individuals to join our growing LSC team. This role offers a fantastic opportunity to contribute directly to the success of Deloitte's senior leadership, developing valuable skills and building a rewarding career. You will be responsible for providing a range of administrative and operational support, working both independently and as part of a team.

What skills and academic qualifications do I need?

• Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)
• Ability to plan, prioritize, multi-task and manage own workload to tight deadlines
• Proactive and creative approach to problem solving - ability to 'think outside the box'
• Diligent, conscientious and with a strong attention to detail
• Strong written and oral communication skills; ability to draft own correspondence
• Team Player
• Qualifications required – Minimum of five GCSEs including at least a level 4 (C) in English Language and Maths.

To complete this apprenticeship, you will need to be based in Wales at least 51% of your working week and travel a minimum of 1 day a week to Cardiff & The Vale College and 1 day a week to the Deloitte office at Fusion Point (next door to the College). Here you will be studying towards a Level 3 Apprenticeship in Business Administration.

What kind of work will I do?

Ideal candidates will be looking to start a career in Business Support Services or Executive Assistants that are looking for a new challenge.

Responsibilities of the role include:

• Calendar management; scheduling client and senior stakeholder meetings
• Client relationship; supporting meeting materials, coordinating schedules, organizing logistics and diary invites
• Travel arrangements; arranging travel, PTA, visas and booking accommodation
• Expense management
• Out-of-Office alternative contact; supporting the movement of client emails during periods of absence and leave of Senior Directors
• Building strong relationships with key client EAs
• Establishing a rapport with clients, Partners, Directors, and staff
• Cover during periods of holiday and sickness
• Ad hoc projects/tasks for Senior Directors
• Working effectively in diverse teams within an inclusive team culture where people are recognized for their contribution

Joining on this programme, you will be joining alongside a large cohort of like-minded colleagues. You will have access to a comprehensive support and training programme designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as an Executive Assistant. Alongside your induction plan, you will receive an allocated buddy to support you through your learning and development.

Where will I work?

At Deloitte we recognise how important face-to-face interaction is for your development in a new role. We also understand that our people need flexibility, which is why we operate a hybrid system, with a combination of office and home working. If you’re in a client-facing role, you might be expected to attend client sites on certain days, while your meetings will be a mix of online and in-person events. Please note your final assessment and induction will also be in-person, to give you the opportunity to network and build relationships.

All our work spaces are accessible, however, if you require further flexibility due to a health condition or caring responsibilities, please discuss this with our team. You can find further information on our parent and carer policies here.

Additional support and benefits information

• We’re a collaborative, inclusive firm and we want to help you to use your unique talents and perspectives in the workplace. From diversity networks to wellbeing and much more, we aim to support and reward you in the best way possible. Please use the links below to discover more about our processes, benefits, values and culture.
• You can learn more about the full recruitment process here.
• Do you have accessibility requirements or need reasonable adjustments for the interview or assessment process? Find out how we can help.
• Learn more about our values, culture and purpose as a firm.
• Want to hear from some of our people to inspire your future career? Check out our Life at Deloitte page.
• At Deloitte we value diversity, and we’re committed to ensuring that our people thrive through a wide range of initiatives and diversity networks. Discover more about inclusion and wellbeing.
• We value our people and recognise their hard work. Learn about the rewards and benefits available at Deloitte.

Application deadlines

Application deadlines: There is no specific deadline for this role, but we recommend getting your application in as soon as possible. Please note, some of our roles may close quickly if we experience high demand.
Assessment deadlines: Once you’ve applied to this role, you’ll receive an email from our recruitment team outlining next steps and the relevant deadlines for you to complete the following stages of our process.

We operate a strict one application per year policy across our Early Careers opportunities. We recommend only submitting an application for a role that you feel is right for you.

Visa Sponsorship: Please note that this role does not qualify for visa sponsorship and therefore we’re unable to progress applications from candidates who require skilled worker sponsorship

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