Field Training Manager - Sonic

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<div><div><div><p><span><span>As a<span> </span></span><span>SONIC F</span><span>ield<span> </span></span><span>Training Manager</span><span>, you will be a part of a fun, exciting culture that goes beyond training. Partnering with your<span> </span></span><span>SONIC</span><span><span> </span>colleagues, you will use your experience and<span> </span></span><span>expertise</span><span><span> </span>to support our Franchisees through implementing and training national<span> </span></span><span>& regional<span> </span></span><span>initiatives. </span></span><span> </span></p></div></div><div><div><p><span> </span></p></div><div><p><span><span>Passion for success and building strong relationships with Field Operations, Franchisees and their Above Restaurant Leaders will be the foundation to influencing a culture centered around high performance and accountability which embodies our values and delivers on our brand promise</span><span>. </span></span></p></div></div></div><div><div><div></div><div><div><p><b><span>Duties and Responsibilities</span></b><span> </span></p></div></div><div><div><div><ul><li><p><span><span>Leads all<span> </span></span><span>training<span> </span></span><span>activities for new initiatives including product rollouts, guest service initiatives, processes, technology, and systems</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Facilitate virtual and in-person<span> </span></span><span>training<span> </span></span><span>experiences consistently using effective adult<span> </span></span><span>learning</span><span><span> </span>principles </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Presents content during regional meetings and training sessions with</span><span><span> </span>the</span><span><span> </span>Above Restaurant Leader audience</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Utilize project management tools and disciplines to execute project processes, including risk management, issues resolution, change management, quality assurance, and document management.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Drives engagement in support of the initiative to influence franchisees to embrace the needed change within their business unit</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Actively partners<span> </span></span><span>to build relationships with cross functional team members,<span> </span></span><span>franchisees,</span><span><span> </span>and their above restaurant leaders to influence adoption of training principles</span><span>. </span><span> </span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Collaborates with field team to diagnose root causes for knowledge gaps, operational and training problems, and articulate potential solutions</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Acts as an ongoing Subject Matter Expert for franchisees and their Above Restaurant Leaders<span> </span></span><span>for brand initiatives. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Participates in meetings with franchisees and cross functional team<span> </span></span><span>to<span> </span></span><span>strategize</span><span><span> </span>market and network<span> </span></span><span>plans, provide</span><span><span> </span></span><span>expertise</span><span><span> </span>and consulting as needed </span></span><span> </span></p></li></ul></div></div></div></div></div><div><div><div></div><div><div><div><div><div><p><b><span>Education Requirements</span></b><span> </span><span> </span></p></div></div><div><div><div><div><div><ul><li><p><span><span>Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience</span></span><span> </span></p></li></ul></div><div><p></p></div></div></div></div></div></div></div></div></div></div><div><div><div><div><p><b><span>Years Of Experience</span></b><span> </span></p></div></div><div><div><div><ul><li><span><span>5 - </span></span><span><span>7</span></span><span> years e</span><span><span>xperience in restaurant and/or retail Training, Operations, or multi-unit management</span></span><span> </span></li></ul></div></div></div></div></div><div><div><div></div><div><div><p><b><span>REQUIRED KNOWLEDGE,<span> </span></span><span>SKILLS</span><span><span> </span>or ABILITIES</span></b><span> </span></p></div></div><div><div><ul><li><p><span><span>Ability to work independently with minimal supervision</span><span><span> </span>and<span> </span></span><span>prioritize</span><span><span> </span>tasks accordingly</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to work in a fast-paced setting</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Must be able to build credibility and trusting relationships </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Good oral,<span> </span></span><span>written</span><span><span> </span>and interpersonal skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Project Management skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong organizational</span><span>, planning and time management<span> </span></span><span>skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to influence & persuade without authority</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Demonstrate</span><span>s strategi</span><span>c</span><span><span> </span>thinking with</span><span><span> </span></span><span>strong<span> </span></span><span>problem-solving</span><span><span> </span>skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong technical skills in Microsoft Office products including Excel,<span> </span></span><span>PowerPoint</span><span><span> </span>and Outlook or equivalent</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to conduct meetings and<span> </span></span><span>facilitate</span><span><span> </span>effective and engaging<span> </span></span><span>trainings</span><span><span> </span>in person and virtually</span><span>. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Sound business judgement and decision-making skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Change management </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong<span> </span></span><span>presentation<span> </span></span><span>skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Recognizes and provides feedback on better and innovative ways to<span> </span></span><span>accomplish</span><span><span> </span>objectives </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Helps<span> </span></span><span>identify</span><span><span> </span>and resolve project related risks and issues</span></span><span> </span></p></li></ul></div></div></div></div><div><p><span> </span></p></div><div><div><div><p><b><span>Travel Required</span></b><span> </span></p></div></div><div><ul><li><span><span>Approximately<span> </span></span><span>50-75</span><span>% travel will be<span> </span></span><span>required</span><span><span> </span>in support of the position’s responsibilities</span><span>.  </span></span><span> </span></li></ul><p></p><p><b>Salary: $77,412.38 - $151,957.63 per year</b></p><ul><li>The salary range above represents the low and high end of the salary range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location.</li></ul></div></div><p style="text-align:inherit"><br /> </p>Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.<br><br>We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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