Job Overview
We are seeking a detail-oriented and friendly File Clerk/Receptionist to join our office team. This role is essential in maintaining organized records, providing exceptional customer service, and ensuring smooth front desk operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency with office software. This position offers an opportunity to work in a professional environment where organizational skills and multitasking are highly valued.

Responsibilities

• Greet visitors and clients professionally at the front desk, providing excellent customer service
• Manage multi-line phone systems, directing calls appropriately and taking messages when necessary
• Perform data entry and maintain accurate filing systems for both physical and electronic documents
• Schedule appointments, manage calendars, and assist with office management tasks
• Use Microsoft Office Suite, Google Workspace, and other office software for document creation, proofreading, and correspondence
• Handle incoming and outgoing mail, packages, and deliveries efficiently
• Support bookkeeping activities using QuickBooks or similar accounting software as needed
• Maintain a clean and organized reception area to create a welcoming environment
• Assist with administrative tasks such as proofreading documents, managing office supplies, and supporting team members with personal assistant duties

Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools
• Strong computer literacy and data entry skills with high accuracy
• Excellent organizational skills with the ability to prioritize tasks effectively
• Experience with office management, clerical work, or administrative support preferred
• Knowledge of multi-line phone systems and phone etiquette
• Bilingual abilities are a plus for serving diverse clients effectively
• Experience in customer service or customer support roles demonstrating professionalism and communication skills
• Ability to handle confidential information discreetly
• Strong typing skills with attention to detail for proofreading and document accuracy
• Familiarity with QuickBooks or bookkeeping experience is advantageous
• Time management skills to balance multiple responsibilities efficiently

This position is integral to ensuring our office runs smoothly while providing outstanding support to clients and team members alike. We welcome candidates who are organized, proactive, and eager to contribute to a professional work environment.

Job Types: Full-time, Part-time

Pay: $22.37 - $26.94 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Work Location: In person