Group Leader, Patient Revenue - Medicare

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About the position

Exciting Opportunity at MSK: Group Lead, Patient Revenue. This is a high-impact leadership opportunity to support operational excellence and staff development across MSK's Patient Revenue - Medicare team. You'll play a vital role in training, process improvements, and daily issue resolution—ensuring a seamless patient and team experience through thoughtful coordination, escalation support, and documentation oversight.

Responsibilities

  • Take part in the training and development of new and existing staff; provide feedback to Supervisor on new and existing employee's performance and job knowledge.
  • Update departmental records with new and existing charge entry policies and procedures.
  • Demonstrate adaptability to support daily operations by re-distributing assignments and/or applying cross-coverage.
  • Perform routine audits on completed work by specialist to ensure departmental policies and procedures are adhered to.

Requirements

  • Leadership experience preferred.
  • A minimum of 2-4 years of experience in data entry and Healthcare Billing.
  • Strong communication, both written and verbal.
  • Strong working knowledge of Microsoft Office applications.
  • Experience using Healthcare Applications (EPIC).

Nice-to-haves

  • Detail oriented, well organized and possess the ability to maintain accuracy and production under pressure to meet departmental goals and deadlines.
  • Proficient in planning and prioritizing work to meet departmental goals.
  • Capable of building strong customer relationships across within the Patient Revenue Team, Clinical Practices, and Physicians.
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