HCM & Workforce Management (WFM)-Senior Consultant

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<p><span style="color: rgb(44,26,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>HCM & Workforce Management (WFM)-Senior Consultant</strong></span></p><p><span style="color: rgb(0,0,0);font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><strong>Job Level:</strong> Senior Consultant </span></p><p><span style="color: rgb(0,0,0);font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><strong>Job Location:</strong> Remote</span></p><p><span style="color: rgb(0,0,0);font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><strong>Travel Expectations:</strong> None</span></p><p><span style="color: rgb(0,0,0);font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><strong>Job Classification:</strong> <span style="line-height: 107.0%;">Full-Time</span></span></p><p><span style="font-family: arial , helvetica , sans-serif;"> </span></p><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>Join Centric Consulting – A Culture You’ll Love</strong></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">At Centric Consulting, we've cultivated a unique approach to business.  Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry – celebrating individuals, collaboration, and lifelong friendships.  </span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"> </span></p><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>In this role, you will: </strong></span></p><ul><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Serve as a key contributor and lead workstreams in the implementation of HCM and WFM solutions, including Core HR, Payroll, Talent Management, Time & Attendance, Scheduling, and Leave Management. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Assess and document client HR and workforce management processes; translate business requirements into scalable system configurations. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Advise clients on best practices across both HCM and WFM, ensuring compliance, efficiency, and user adoption. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Design and configure workforce scheduling and time-tracking solutions that optimize labor planning and align with regulatory requirements (e.g., FLSA, union rules). </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Collaborate with cross-functional teams—including HR, Operations, IT, and Finance—to ensure seamless system integration and data consistency. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Provide leadership and guidance to junior consultants across multiple workstreams. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Manage project timelines, scope, risks, and deliverables for concurrent client initiatives. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Support change management, training, and documentation efforts to drive user adoption and long-term success. </span></span></li><li><p><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Stay current on industry trends, regulatory updates, and emerging product capabilities in HCM and WFM technologies.</span></span></p><p> </p></li></ul><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>Who You Are: </strong></span></p><ul><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Bachelor’s degree in Human Resources, Business, IT, or a related field (Master’s/MBA is a plus), OR equivalent professional experience. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">5+ years of experience in HCM and/or WFM consulting or systems implementation. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Strong hands-on expertise with one or more leading platforms (e.g., Oracle HCM Cloud, Workday, SAP SuccessFactors, UKG/Kronos, symplr, Infor). </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Deep understanding of HR processes, workforce management operations, compliance requirements, and scheduling complexities.</span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Proven track record in leading enterprise-level system implementations and client-facing engagements. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Strong analytical, problem-solving, and communication skills. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Ability to work independently while managing multiple priorities in a fast-paced, consulting environment. </span></span></li><li><span style="background-color: rgb(255,255,255);color: rgb(0,0,0);font-family: sans-serif;font-size: medium;"><span style="">Preferred Qualifications (Nice to Have): HCM/WFM certifications (e.g., Workday HCM, UKG Dimensions, Kronos WFC/WFR, Oracle HCM, SAP SuccessFactors). RN Licensure (particularly valuable for healthcare-focused engagements). HR certifications (e.g., SHRM, AASHRA, HRCI).</span></span><br> </li></ul><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"> </span></p><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>Total Rewards:</strong>  </span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.      </span></p><ul><li><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">Remote and Hybrid Work</span></li><li><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">Time Off When You Need It</span></li><li><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">Benefits That Flex</span></li><li><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">Professional Development  </span></li></ul><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more.  Regardless of your role, you’ll be part of a collaborative environment where every team member contributes to our shared success.  </span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">Discover more about our benefits by exploring additional details here </span><a href="https://benefitsatcentric.com/#xd_co_f=ZmYwYmJhNDUtYzhhNi00MWVmLTkzYzctNTYwMjIwZDE0ZTU1~"><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">benefits</span></a><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">. </span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;">  </span></p><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>Who We Are: </strong></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses.  Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.   </i></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>Our purpose at Centric Consulting is to bring </i></span><a href="https://centricconsulting.com/blog/fall15-enews-stlouis-creating-a-culture-of-unmatched-experiences/#xd_co_f=ZmYwYmJhNDUtYzhhNi00MWVmLTkzYzctNTYwMjIwZDE0ZTU1~"><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>unmatched experiences</i></span></a><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i> to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.  </i></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"> </span></p><p><span style="color: rgb(65,45,93);font-family: arial , helvetica , sans-serif;font-size: 14.0pt;"><strong>What Makes Centric a Great Place to Work? </strong></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting </i></span><a href="https://centricconsulting.com/about-us/diversity-and-inclusion/"><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>diversity, equity, and inclusion</i></span></a><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>, from our business practice to how we show up for employees and communities. This is how we bring our </i></span><a href="https://centricconsulting.com/about-us/why-were-here/"><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>mission and core values</i></span></a><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i> to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.  </i></span></p><p><span style="font-family: arial , helvetica , sans-serif;font-size: 12.0pt;"><i>Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process. </i></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...