[Hiring] Telehealth Triage Nurse @Fonemed

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Role Description

This role involves providing telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols.

  • Provide telephone triage and advice to callers to assist them in making timely medical decisions
  • Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
  • Promptly complete confidential medical records as per company documentation standards
  • Provide clear and concise information and direction during patient encounters

Qualifications

  • Completion of a recognized Nursing program
  • Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU
  • An active license in CA is required, along with active compact license in your home state
  • Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request
  • Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset
  • Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset
  • Strong communication skills
  • Strong clinical assessment skills
  • Strong computer skills within a Windows environment and keyboarding ability
  • Bilingual English/Spanish will be considered an asset

Requirements

  • Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion
  • Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended)
  • Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet)
  • Participation (via telephone or video) in staff meetings
  • Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements
  • Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts
  • Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily
  • Work every other weekend, option to work additional weekends also available
  • Must possess a compact nursing license and a California license

Benefits

  • Collaborative company culture and a welcoming team
  • Opportunity to practice nursing skills from home
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