<p>WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.</p><p><strong>I. Job Summary</strong><br>Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options.</p><p><i><strong>This position is remote however the employee will be required to work Central Time hours based on business support needs</strong></i></p><p><strong>II. Essential Duties and Responsibilities </strong><br>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other additional duties may be assigned.</p><ul><li>Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes.</li><li>Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms.</li><li>Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues.</li><li>Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence.</li><li>Effectively utilizes, coordinates and cultivates relationships with internal and external customers.</li><li>Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams.</li><li>Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings.</li><li>Leverages existing customer relationships to identify new waste stream opportunities.</li><li>Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls.</li><li>Provides leads to account managers and program managers using WM sales management tools.</li><li>Conducts effective probing of inbound customer calls to identify the proper methodology to "close" the customer.</li><li>Assists account managers with receivables and collections issues.</li><li>Handles inbound customer calls and referrals from account managers.</li><li>Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators.</li></ul><p> </p><p><strong>III. Supervisory Responsibilities</strong><br>This job has no direct supervisory responsibilities.</p><p><strong>IV. Qualifications</strong><br>The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the U.S.</p><p><strong>A. Education and Experience</strong></p><ul><li>Education: High School Diploma or GED (accredited).</li><li>Experience: One (1) year of relevant work experience (in addition to education requirement).</li><li>Preferred Experience: Prior experience with special waste streams and would strongly prefer prior exposure to Ignite or Salesforce.</li></ul><p> </p><p><strong>B. Certificates, Licenses, Registrations or Other Requirements</strong></p><ul><li>None</li></ul><p> </p><p><strong>C. Other Knowledge, Skills or Abilities Required</strong></p><ul><li>Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures required. Requires proven experience with Microsoft Word, Excel, and PowerPoint. Requires interpersonal skills for internal and external interactions.</li></ul><p> </p><p><strong>V. Work Environment</strong><br>Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</p><ul><li>Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;</li><li>Required to exert physical effort in handling objects less than 30 pounds rarely;</li><li>Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;</li><li>Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;</li></ul><p>The normal setting for this job is a home office setting.</p><p>The expected base pay range for this position across the U.S. is $50,900 - $68,885. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.</p><p><strong>Benefits</strong><br>At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.</p><p>If this sounds like the opportunity that you have been looking for, please click "Apply.</p> <br><b><u> ABOUT WM</u></b> <div> <div> WM (<a href="https://www.wm.com" target="_blank" rel="nofollow">WM.com</a>) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit <a href="https://sustainability.wm.com/" target="_blank" rel="nofollow">Sustainability.WM.com</a>. </div> <div> <p><b><u>Equal Employment Opportunity</u></b></p> <p>For United States: <i>WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</i></p> <p>For Canada: <i>WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.</i></p> <p><b><u>Real ID</u></b></p> <p>In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative.  This position may require the successful candidate to travel by air for business reasons, or service federal property.  Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.</p> </div> </div> <br>What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.  <div> <br> </div> <div> We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.  </div>