Insurance Collector (Remote) - Patient Financial Svcs - *Must be an AZ Resident*

Other Jobs To Apply

No other job posts for this day.

About the position

The Insurance Collector assists the Patient Financial Services Department with claim resolution as necessary. All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI's vision of providing the region's best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Responsibilities

  • Completes timely follow-up on accounts, resolves denials and/or prepares related correspondence.
  • Assists in process improvement to bring about greater claim resolution.
  • Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve the departmental and hospital goals.
  • Posts adjustments for appropriate account reconciliation and resolution.
  • Understands contracts and payer specific guidelines in order to ensure timely follow up to avoid untimely denials and delays in cash flow.
  • Maintains and facilitates communication within the business and clinical divisions.
  • Responds professionally and within appropriate time frames to telephone, e-mail, and task inquiries.
  • Participates in business division meetings, performance improvement activities and committees as assigned.
  • Utilizes Issues Log when necessary.

Requirements

  • Must be a resident of the state of Arizona.
  • Six months or more of progressive work experience required.
  • High school graduate or equivalent required.
  • Ability to communicate effectively with others.
  • Ability to manage multiple priorities and tasks.
  • Attention to detail.
  • Knowledge of and ability to use computer hardware and software applications.
  • Knowledge of coding rules and guidelines and able to appropriately interpret EOBs.

Nice-to-haves

  • One year hospital or clinic collection experience preferred.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...