About the position

The Loan Documentation & Process Associate Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Individual must be accountable, ethical, results oriented, trustworthy, and credible. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Provide day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations.
• Interact with other counterparties around positions and outstanding balances/claims.
• Support an expansive and/or diverse array of products (risk and control) /services.
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research.
• Make recommendations to management to support process improvement.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Design and analyze moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Make evaluative judgments based on the analysis of factual information, and provide assistance in the implementation of loan documentation process improvements.
• Minimize risk to the bank through increased knowledge of procedural requirements - understand and monitor errors to suggest solutions to reduce errors, and to adhere to audit and control policies.
• Timely manage and escalate all requests and issues related to loan processing.
• Directly interact with external customers to disseminate or explain information.
• Demonstrate an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams.
• Demonstrate an excellent knowledge of Bank related systems.
• Utilize communication, diplomacy and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity.
• Exhibit executional capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Requirements

• 0-2 years of experience.
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process.
• Demonstrate understanding of Loan Processes, Procedures, Products and Services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and escalate risks and issues.
• Awareness of risk types, policies and control measures and processes.
• Comply with applicable laws, rules, and regulations, and adhering to Policies.

Benefits

• Medical, dental & vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.