Loan Officer Associate

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About the position

The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules.

Responsibilities

  • Participate in formal training programs provided by the company covering various aspects of lending.
  • Train with manager on mortgage rate sheets to learn to accurately price and lock loans.
  • Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
  • Successfully complete testing for mortgage licensing and appropriate state licensing as needed.
  • Maintain up-to-date knowledge of RESPA through continuing education courses.
  • Update the loan application with any missing data.
  • Maintain notes within the Loan Origination System to ensure complete exchange of information.
  • Occasionally provide initial set up of the file.
  • Participate in builder and realtor functions to develop and maintain relationships.
  • Work with Division Manager and Loan Officers on local marketing campaigns.
  • Ensure that borrowers can easily reach out through various channels and receive prompt responses.
  • Act as a primary contact between borrowers and their Loan Officers.
  • Schedule and conduct meetings as needed to discuss any follow-up issues.
  • Assist processors and closers in procuring loan documents from borrowers and other entities as needed.
  • Engage and assist internal associates through various channels.

Requirements

  • High school diploma or equivalent.
  • BA or BS preferred.
  • Mortgage or banking experience (preferred).
  • Experience in articulating product or service features, benefits, and value.
  • A genuine passion for going above and beyond to ensure customer satisfaction.
  • Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
  • Proficient in using standard office software (e.g., Microsoft Office Suite).
  • Valid driver's license and reliable transportation.
  • Bilingual in English and Hebrew or Yiddish strongly preferred.

Benefits

  • Robust health insurance plans including Medical, Dental, and Vision coverage.
  • 401(k) Retirement Plan with a \$1 for \$1 Company Match up to 5%.
  • Paid Parental Leave.
  • Associate Assistance Plan.
  • Education Assistance Program.
  • Up to \$30,000 in Adoption Assistance.
  • Up to three weeks of vacation annually.
  • Generous Holiday, Sick Leave, and Personal Day policies.
  • New Hire Referral Bonus Program.
  • Significant Home Purchase Discounts.
  • Opportunities such as the Everyone's Included Day.
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