About the position

Manage facility maintenance and operations at Riverside Office Complex (ROC). Responsibilities include all electrical and mechanical operations and maintenance, Life Safety system functions and inspections, raised floor Information Technological computer environmental needs, facility automation systems, kitchen equipment maintenance, janitorial and landscaping services. Manages the day-to-day operations of these facilities within an approved operating budget with moderate supervision. Provides limited maintenance support of other local properties. Manages relationships with outside organizations that lease space within the ROC. Essential Functions Leadership: Provide leadership and direction for the safe, continuous (24 hours a day, 7 days a week) operation and management of all electromechanical and life safety systems for ROC. Create an environment of teamwork and support between highly skilled teams responsible for building services, equipment installations/repair, preventive maintenance and disaster recovery. Perform project management functions involving cross-functional teams for ongoing facility improvements, staffing and business partner moves while developing and executing capitalization plans. Operations: Oversee and manage all aspects of facility operations and services by developing and implementing procedures, preventive maintenance schedules and contingency plans that ensure continuous operation and certification of systems within a clean and safe environment. Provide creative ideas and supporting documentation for improvements and/or modifications to existing systems and procedures, which could have an impact on the environment, continuous operations or efficiency. Evaluate, standardize and incorporate new technologies and upgrades to existing systems to improve reliability and ensure continuous operation. Employ advanced mechanical, electrical, HVAC and other engineering theories and principles necessary to troubleshoot, operate and maintain a sophisticated high-rise multi-building complex. Human Organization: Provide leadership, training, and development opportunities, through a first level supervisor, for a team of highly skilled, multi-disciplined staff who have the expertise, knowledge and resources required to diagnose and evaluate problems, operate complex systems and respond to emergency situations. Business Relationships: Develop internal business relationships in order to assist in meeting their business goals, objectives and regulatory requirements. Develop and maintain external business relationships with quality service companies in order to meet corporate goals and objectives with no down time of critical infrastructure. Planning & Forecasting: Utilize advanced technical and electromechanical disciplines to develop effective short and long range operational, preventive maintenance and equipment replacement strategies to systematically upgrade the facilities, forecast expenses, eliminate critical downtime and project future demands on electrical and mechanical systems. Develop and manage a facility budget at or below projections and find creative ways to control operational costs without impacting reliability or increasing risks. Policies and Procedures: Implement, evaluate and execute policies, operating procedures and controls that protect corporate assets, identify potential problems and provide information to make sound business decisions for a safe and efficient working environment. Implement standard operating procedures and methodologies that provide clear documentation for internal teams and outside agencies to work safely and effectively within the facility. Administer processes and methodologies for the introduction of new equipment as well as the removal and modification of existing equipment. Ensure compliance of standards regarding facility operations with the creation of standard operating procedures and preventive maintenance programs for best practices and to maintain accreditation or certification requirements. Codes and Regulations: Maintain an in-depth knowledge and understanding of all federal, state and local facilities-related building codes, regulations, statutes, requirements and mandates. Emergency Preparedness/Contingency Planning: Develop, maintain and periodically test contingency plans for weather related emergencies, blackouts or environmental threats. Develop and maintain contingency plans for all critical components within the facility infrastructures, establishing periodic tests on system or equipment failures that meet industry best practices.

Responsibilities

• Provide leadership and direction for the safe, continuous (24 hours a day, 7 days a week) operation and management of all electromechanical and life safety systems for ROC.
• Create an environment of teamwork and support between highly skilled teams responsible for building services, equipment installations/repair, preventive maintenance and disaster recovery.
• Perform project management functions involving cross-functional teams for ongoing facility improvements, staffing and business partner moves while developing and executing capitalization plans.
• Oversee and manage all aspects of facility operations and services by developing and implementing procedures, preventive maintenance schedules and contingency plans that ensure continuous operation and certification of systems within a clean and safe environment.
• Provide creative ideas and supporting documentation for improvements and/or modifications to existing systems and procedures, which could have an impact on the environment, continuous operations or efficiency.
• Evaluate, standardize and incorporate new technologies and upgrades to existing systems to improve reliability and ensure continuous operation.
• Employ advanced mechanical, electrical, HVAC and other engineering theories and principles necessary to troubleshoot, operate and maintain a sophisticated high-rise multi-building complex.
• Provide leadership, training, and development opportunities, through a first level supervisor, for a team of highly skilled, multi-disciplined staff who have the expertise, knowledge and resources required to diagnose and evaluate problems, operate complex systems and respond to emergency situations.
• Develop internal business relationships in order to assist in meeting their business goals, objectives and regulatory requirements.
• Develop and maintain external business relationships with quality service companies in order to meet corporate goals and objectives with no down time of critical infrastructure.
• Utilize advanced technical and electromechanical disciplines to develop effective short and long range operational, preventive maintenance and equipment replacement strategies to systematically upgrade the facilities, forecast expenses, eliminate critical downtime and project future demands on electrical and mechanical systems.
• Develop and manage a facility budget at or below projections and find creative ways to control operational costs without impacting reliability or increasing risks.
• Implement, evaluate and execute policies, operating procedures and controls that protect corporate assets, identify potential problems and provide information to make sound business decisions for a safe and efficient working environment.
• Implement standard operating procedures and methodologies that provide clear documentation for internal teams and outside agencies to work safely and effectively within the facility.
• Administer processes and methodologies for the introduction of new equipment as well as the removal and modification of existing equipment.
• Ensure compliance of standards regarding facility operations with the creation of standard operating procedures and preventive maintenance programs for best practices and to maintain accreditation or certification requirements.
• Maintain an in-depth knowledge and understanding of all federal, state and local facilities-related building codes, regulations, statutes, requirements and mandates.
• Develop, maintain and periodically test contingency plans for weather related emergencies, blackouts or environmental threats.
• Develop and maintain contingency plans for all critical components within the facility infrastructures, establishing periodic tests on system or equipment failures that meet industry best practices.

Requirements

• 5+ years related work experience. Experience Details: Facilities manager at a high rise building, corporate campus facility or similar facility with a complex electromechanical infrastructure, including experience developing and implementing preventive maintenance plans in a similar facility
• 2+ years direct supervisory/management experience
• Related Bachelor’s degree or additional related equivalent work experience
• Experience and success developing and implementing contingency plans and testing procedures for electrical, mechanical and life safety systems.
• Two or more years staff management and project management experience within the facility management field.
• Intermediate level proficiency in Microsoft Word and Excel.
• Understanding of electrical and mechanical system operation within Information Technology network spaces, corporate campus environment and/or high-rise facility including experience developing and implementing operating procedures and preventive maintenance schedules.
• Experience communicating effectively with upper level management, information technology teams and contractors performing maintenance, installations or upgrades to existing systems.
• Ability to translate technical aspects of the work to upper management to gain approval or for informational purposes.
• Knowledge and experience in drawing, reading and interpreting floor plans, wiring diagrams, schematics and specifications.

Nice-to-haves

• Bachelor’s degree Engineering, construction, etc.
• Working knowledge of Microsoft Power Point, Project Manager Software, Auto CAD a plus.
• Experience developing an RFP (Request for Proposal) and selecting the appropriate contractor/vendor or equipment.
• Experience and knowledge using an automated system for use in property management or preventive maintenance a plus.
• In-depth knowledge and experience (3-5 years) managing the operation and maintenance of a water treatment system required in a multiple chiller plant facility.

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program