Microsoft Training Professional (Remote)

Other Jobs To Apply

No other job posts for this day.

About the position

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train, support, and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint, Power Automate, Teams, Clipchamp, Classic Outlook, New Outlook, Excel, PowerPoint, OneDrive, Power BI, and Planner. If you have exceptional training delivery skills along with strong Microsoft knowledge as noted, we want to hear from you! The Microsoft Training Professional will be responsible for the following:

Responsibilities

  • Training delivery : Conducting live, instructor-led virtual training sessions, ensuring high engagement and knowledge retention among employees. Expected to demonstrate deep subject matter expertise and strong interpersonal skills.
  • Office hours : Holding space for learners to get one-on-one assistance and answers to questions not addressed during class. Expected to know or derive answers to most questions without additional follow-up.
  • Content development : Creating and customizing employee training content. Updating materials as necessary, ensuring ongoing relevance and effectiveness.
  • Collaboration : Working closely with internal and external stakeholders to identify training requirements, gather feedback, and ensure alignment with organizational objectives.
  • Performance measurement : Evaluating and reporting the effectiveness of training through surveys, assessments, and feedback. Make necessary adjustments to improve future sessions. Ability to achieve CSAT of 4.25+ out of 5.
  • Instructional design: Designing engaging, interactive, and sound andragogical training programs. Experience scripting short educational videos is a plus.
  • Communication and presentation: Explaining complex information clearly and concisely.

Requirements

  • 2+ years supporting users in enterprise environments working with Microsoft business applications.
  • In-depth knowledge and hands-on experience including the following: Microsoft 365 - SharePoint, Clipchamp, Teams, OneDrive, Planner, Excel, PowerPoint, Classic Outlook, and New Outlook, Microsoft Power Platform - Power Apps, Power Automate, and Power BI.
  • 2+ years designing and delivering software training aligned to large-scale digital transformation.
  • Excellent presentation, communication, and facilitation skills across diverse audiences.
  • Ability to simplify complex concepts and engage participants.
  • Demonstrates confidence delivering live demos and answering most questions immediately.
  • Strong instructional design and curriculum development skills.

Nice-to-haves

  • Disposition: Extraverted, resourceful, and seeks opportunities for modern, interactive training approaches. Has aptitude for picking up new technology applicable to the position.
  • Technical support / troubleshooting: Capable of and confident in providing technical support and issue resolution during training sessions and office hours.
  • Desirable certifications: Microsoft Certified Trainer (MCT) Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Office Specialist (MOS): Expert Microsoft Office Specialist (MOS): Master
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...