Nursing Informatics Specialist (NP)

February 3, 2026

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Fair Chance Act, Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance -- As required by law, all qualified candidates will be considered, whether they have arrest or criminal conviction records. A criminal background check may be required for this job, and if the background check is required, you will likely be advised as to why it is required for the job you are seeking as part of the offer process. When required by law, an individual assessment of criminal records will be done to ensure a fair chance for all. This assessment will include but is not limited to reviewing the severity/relationship between the crime and the job, the time that has passed since the offense or conduct and/or completion of the sentence, and whether there is evidence of rehabilitation. As an outsourced recruiting firm, we are not responsible or liable for the background check process or the response or actions of our clients related to background checks. Please seek guidance from the hiring company. Come work for a company that makes a difference within the communities of the State of California. This company works on cutting-edge prevention programming, providing counties with an independent administrative and fiscal intergovernmental structure. Our client helps fund, develop, and implement California's mental health services and educational programs. As a mental health organization, this company actively seeks to support qualified disabled candidates in obtaining employment with their company and is an Equal Opportunity Employer. Please complete the self-identification section of the application.This company offers a VERY Generous Benefits Package, including:<ul><li>10% company-sponsored retirement account (401a) 100% vested – additional compensation/retirement.</li><li>Medical, Dental, Vision, LTD, Life Insurance, Wellness Program, FSA</li><li>Generous PTO plan</li></ul>Department: HIT Sub Department: EHR Reports To: CDIO FLSA Status: Exempt Location: Work From Home Annual Salary Range: $135,000-$175,000 Background Check Eligible (Y/N): Y Schedule: Monday-Friday, 8am-5pm (Could vary depending on business needs)JOB SUMMARY:The Nursing Informatics Specialist (“NIS”) (NP) is an advanced clinical informatics practitioner responsible for designing, configuring, optimizing, and supporting clinical workflows and medication-related functionality within electronic health record (EHR) systems, including SmartCare, Epic, and related public-sector health IT platforms. This role requires licensure as a Nurse Practitioner and deep experience in behavioral health, medication management, and e-prescribing workflows. The NIS serves as a bridge between clinical practice, prescriber workflows, and health information technology by evaluating care processes, translating clinical needs into system design requirements, and ensuring EHR configurations support safe, effective, and compliant care. Particular emphasis is placed on e-prescribing (eRx), medication reconciliation, controlled substance workflows, order sets, nursing documentation, clinical decision support, and regulatory compliance for behavioral health and government-sector programs. This role collaborates with end users, other nursing & prescribing SMEs, trainers, vendors, and IT teams to support high-quality care delivery through optimized informatics and evidence-based system design.MAJOR AREAS OF RESPONSIBILITY include but are not limited to:<ul><li style="margin-left:8px;">Participate in the analysis, testing, validation, documentation, and deployment of new builds, enhancements and updates to EHR applications functionality.</li><li style="margin-left:8px;">Conduct workflow assessments to identify areas for improvement.</li><li style="margin-left:8px;">Configure and optimize e-prescribing workflows, including medication lookup, medication reconciliation, controlled substance protocols, and prior authorization workflows.</li><li style="margin-left:8px;">Conduct clinical scenario-based testing with a focus on nursing and prescribing workflows and safety to ensure that configurations align with operational needs, regulatory requirements, and clinical best practices.</li><li style="margin-left:8px;">Translate clinical practice standards, prescribing protocols, and medication-related documentation requirements into EHR functional specifications and build requirements.</li><li style="margin-left:8px;">Validate build readiness from a clinical and prescriber workflow lens before promotion to production.</li><li style="margin-left:8px;">Develop and maintain documentation, including workflow diagrams, build guides, test scripts, data mapping, and change logs.</li><li style="margin-left:8px;">Assist in developing and maintaining training materials for clinical and non-clinical users; collaborate with trainers to ensure alignment between build and training environments.</li><li style="margin-left:8px;">Participate in governance activities related to formularies, medication lists, and clinical content.</li><li style="margin-left:8px;">Ensure workflows comply with federal/state prescribing regulations, including behavioral health and public-sector requirements.</li><li style="margin-left:8px;">Provide clinical input into training content and design specifically for other healthcare professionals. </li><li style="margin-left:8px;">Support data extraction, reporting needs, and preparation of dashboards or analytics elements that rely on application configuration and data availability.</li><li style="margin-left:8px;">Adhere to change control processes and ensure smooth transitions across development, test, and production environments.</li><li style="margin-left:8px;">Maintain ongoing communication with leaders regarding system updates, issues, and enhancement opportunities.</li><li style="margin-left:8px;">Demonstrate compliance with privacy, confidentiality, and security requirements in handling protected health information (PHI).</li><li style="margin-bottom:13px;margin-left:8px;">Perform other duties as assigned, demonstrating flexibility and commitment to organizational success.</li><li>BACKGROUND CHECK ELIGIBLE DUTIES This position will have access to various applications that house confidential information, including county records, employee demographic and private behavioral health information; ensure that access is used responsibly, maintaining the integrity and security of systems while preventing accidental or malicious misuse.</li></ul>QUALIFICATIONS – An acceptable equivalent combination of education, experience, and skill will be considered. EDUCATION <ul style="margin-bottom:13px;"><li style="text-align:justify;margin-left:8px;">Active Nurse Practitioner (NP) license in the United States (any state).</li><li style="text-align:justify;margin-bottom:13px;margin-left:8px;">Master’s degree preferred (Nursing, Healthcare Informatics, Health Information Technology, or related field).</li></ul>EXPERIENCE <ul style="margin-bottom:13px;"><li style="text-align:justify;margin-left:8px;">Five (5) years of NP experience in behavioral health settings.</li><li style="text-align:justify;margin-left:8px;">Three (3) years of direct experience supporting EHR systems, clinical informatics, workflow analysis, or related health IT functions, including:</li><li style="text-align:justify;margin-left:8px;">Experience performing system build, configuration, or application analysis within an EHR environment.</li><li style="text-align:justify;margin-left:8px;">Experience in public health, acute care, or community-based care preferred.</li><li style="text-align:justify;margin-bottom:13px;margin-left:8px;">Experience working with other clinicians and operational teams to improve workflow and system usability.</li></ul> To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. JOB-SPECIFIC KNOWLEDGE & SKILLS<ul><li class="paragraph" style="margin-left:8px;">Ability to analyze and document nursing/prescribing workflows with attention to regulatory requirements and operational needs.</li><li class="paragraph" style="margin-left:8px;">Clinical understanding of controlled substances workflows, refill processes, drug interactions, and prescribing regulations.</li><li class="paragraph" style="margin-left:8px;">Proficiency in understanding data structures in EHR systems and mapping them to workflows, reports, and clinical documentation.</li><li class="paragraph" style="margin-left:8px;">Ability to configure medications, templates, safety alerts and security roles in EHR. </li><li class="paragraph" style="margin-left:8px;">Ability to conduct clinical/technical troubleshooting and develop resolutions collaboratively with users and vendors.</li><li class="paragraph" style="margin-left:8px;">Familiarity with SQL, reporting tools, and data structures preferred.</li><li class="paragraph" style="margin-left:8px;">Ability to identify sensitive information and maintain confidentiality with tact and discretion.</li></ul>COMMUNICATION, COLLABORATION, & TIME MANAGEMENT<ul><li class="paragraph" style="margin-left:8px;">Excellent written and verbal communication, including the ability to translate complex technical issues for clinical users.</li><li class="paragraph" style="margin-left:8px;">Ability to collaborate with cross-functional teams, including clinical, administrative, and technical staff.</li><li class="paragraph" style="margin-left:8px;">Strong initiative and accountability, with the ability to manage multiple priorities in a remote environment.</li><li class="paragraph" style="margin-left:8px;">Demonstrated flexibility and the ability to adapt to shifting deadlines, priorities, and project requirements.</li></ul>PROBLEM SOLVING<ul><li class="paragraph" style="margin-left:8px;">Ability to assess system issues, identify root causes, and recommend data-driven or workflow-based solutions.</li><li class="paragraph" style="margin-left:8px;">Critical thinking, problem-solving, and a strategic mindset, with the ability to think ahead and initiate proactive solutions.</li><li class="paragraph" style="margin-left:8px;">Strong attention to detail, with a focus on operational excellence and efficiency.</li></ul>PERSONAL ATTRIBUTES<ul><li class="paragraph" style="margin-left:8px;">Curious, tech-savvy, and adaptable, with a growth mindset and enthusiasm for learning.</li><li class="paragraph" style="margin-left:8px;">Detail-oriented and organized, with a strong commitment to code quality and best practices.</li><li class="paragraph" style="margin-left:8px;">Demonstrates initiative, independence, and resourcefulness in completing assignments.</li><li class="paragraph" style="margin-left:8px;">Comfortable working in dynamic settings, including both remote environments.</li><li class="paragraph" style="margin-left:8px;">Able to adhere to a structured work schedule as set by the department supervisor, attend virtual meetings on time, and consistently report on work productivity.</li></ul>COMPUTER SKILLS – Knowledge of EHR applications, clinical documentation tools, and healthcare IT systems. Proficiency with Microsoft Office Suite and familiarity with SQL, reporting tools, or data visualization tools is preferred. LANGUAGE SKILLS and MATHEMATICAL SKILLS - Demonstrate the ability to read, comprehend, and respond appropriately through written or verbal form; demonstrate tactfulness when communicating including internal communication with staff members of all levels; ability to communicate with a variety of audiences effectively. REASONING – Demonstrate the ability to effectively apply common sense and follow through to daily tasks; demonstrate the ability to work with little or no supervision; demonstrate excellent analytical skills; demonstrate the ability to efficiently conduct research and ask appropriate probing questions to complete necessary tasks. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 10 pounds; demonstrate clear vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone; and drive a motor vehicle on public roads and highways. SENSORY DEMANDS - The incumbent must spend long hours in intense concentration. The incumbent must also spend long hours on the computer entering information which requires attention to detail and high levels of accuracy. MENTAL DEMANDS - There are a number of deadlines associated with this position, which may cause significant pressure. The incumbent must also deal with a wide variety of people on various issues.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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