Overnight Front Desk Associate

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Your Next Step in Decatur

Position: Overnight Front Desk Associate (Flexible/Contract, Decatur) Employer: Meco Hotels (Hiring in Decatur) Based in: Decatur, GA (a key business district) Experience: Open to all levels.

Pay: $20-$22/Hour (approx. $44.3k/Year) Benefits: Benefits may be available based on employment type. Project-based work with clear objectives.

What You'll Do

Apply your your professional skills skills at our Decatur location.

  • This Decatur-based role is an excellent opportunity for professionals skilled in relevant skills.
  • Our Meco Hotels team in Decatur, GA is growing.
  • Benefit from working in Decatur, a key hub for the Customer Service industry.

We are seeking an Overnight Front Desk Associate to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. About Poshtel Hotels LLC Our mission is to provide you with a unique and affordable stay where you can enjoy both social interactions and personal comfort within ... the cozy confines of your private pod. Choose from our pod options, including single twin or bunk twin configurations, all equipped with complimentary privacy shades, luggage storage with combination locks, Wi-Fi and individually adjustable lighting and power connections for all your electronic devices. It's a haven of comfort that you'll truly appreciate. But our commitment goes beyond offering exceptional accommodations. We strive to redefine your hospitality journey by seamlessly weaving together diverse experiences, people, cultures, and spaces. Nestled near the renowned TD Garden in the vibrant heart of Boston's West End, we're surrounded by attractions and points of interest. Our dedicated hosts are available 24/7, eager to assist you in exploring the city's beauty to the fullest extent. We're not just about the typical tourist spots; we're all about immersing you in the authentic Boston experience as it unfolds here and now. Description Job Description: We are currently looking for an Overnight Front Desk Associate to join our team. As the initial point of contact for our guests, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for all visitors. Responsibilities: \u2022 Warmly greet and welcome guests in a professional manner \u2022 Efficiently check guests in and out \u2022 Address guest inquiries, requests, and complaints promptly and courteously \u2022 Assist guests with reservations and provide information on hotel services and amenities \u2022 Operate the hotel switchboard, answer incoming calls, and direct calls to appropriate departments \u2022 Process payments and maintain accurate guest accounts \u2022 Maintain the cleanliness and organization of the lobby area at all times \u2022 Complete nightly audit report Requirements: \u2022 Previous experience in guest services or hotel management is preferred \u2022 Strong customer service skills with a friendly and approachable demeanor \u2022 Excellent phone etiquette and communication skills \u2022 Ability to speak multiple languages is a plus (Bilingual/Multilingual) \u2022 Proficient in managing guest relations effectively and efficiently \u2022 Familiarity with front desk operations and hotel procedures Join our team as an Overnight Front Desk Associate and become a part of a vibrant hospitality environment where your talents in customer service and guest relations will shine. Job Type: Full-time, Part-time Benefits: \u2022 401(k) \u2022 Dental insurance \u2022 Employee discount \u2022 Flexible schedule \u2022 Health insurance \u2022 Paid time off \u2022 Vision insurance \u2022 Cell phone reimbursement Schedule: \u2022 Evening shift \u2022 Weekends \u2022 Overnights Work setting: In-person Experience: \u2022 Hotel experience: 1 year (Required) Ability to Commute: \u2022 Boston, MA 02114 (Required) Ability to Relocate: \u2022 Boston, MA 02114: Relocate before starting work (Required) Work Location: In person Salary $18 - $20 per hour
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