PACS ADMINISTRATOR

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Position Purpose:

Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a PACS Administrator who will be responsible for the maintenance, configuration, and management of multiple Picture Archiving and Communication Systems (PACS) used to store, retrieve, manage, and distribute medical images. This role ensures that all PACS systems are functioning efficiently and securely, meeting the needs of healthcare providers and maintaining regulatory compliance. Please note you will be required to travel to all of our health centers (Queens, Brooklyn, Midtown, and Harlem).


Position Qualifications:

PACS System Management

  • Administer and maintain Novarad PACS and Cerner RadNet systems, ensuring 24/7 uptime and availability.
  • Monitor system performance, troubleshoot issues, and escalate complex problems to vendors or internal IT.
  • Perform software updates, patches, and upgrades in collaboration with clinical departments, IT, and vendor support teams.
  • Manage user accounts, roles, and permissions in compliance with HIPAA and facility policies.

Workflow Integration

  • Optimize workflows between PACS, RIS, and EHRs, particularly in cardiovascular and radiology imaging.
  • Coordinate with radiologists and cardiologists to ensure appropriate image routing, hanging protocols, and study availability.
  • Support modality integration (xray, ultrasound, mammo, CT, MR, ECG, vascular, etc.) ensuring DICOM compliance and HL7 message integrity.
  • Monitor and manage imaging studies across sites including QA/QC processes, reconciliation, and archiving.

Support and Training

  • Serve as the primary point of contact for all PACS-related support for radiology, cardiovascular, and clinical staff.
  • Provide training to radiologists, technologists, and other end-users on Novarad and Cerner RadNet functionalities.
  • Develop and maintain user documentation, workflows, and SOPs for system use and troubleshooting.

Data Management & Compliance

  • Maintain backup and disaster recovery protocols for imaging systems.
  • Ensure compliance with data retention policies, HIPAA regulations, and industry standards.
  • Work with compliance and IT security teams to maintain audit trails and data integrity.

Project Management & Collaboration

  • Lead or assist with implementation of new imaging software, modality upgrades, and system migrations.
  • Collaborate with clinical leaders and IT teams for new initiatives, including AI integration, structured reporting, and remote access tools.
  • Participate in departmental meetings, providing feedback and solutions related to imaging informatics.


Required Qualifications:

  • Associate’s or Bachelor’s degree in Information Technology, Health Informatics, Radiologic Technology, or related field.
  • Minimum 5 years of experience in PACS administration in a hospital or imaging center environment.
  • Experience with Novarad PACS and Cerner RadNet is highly desired.
  • Strong knowledge of cardiovascular and radiology imaging workflows.
  • Proficiency with DICOM, HL7, and IHE standards.
  • Working knowledge of networking principles (TCP/IP, VPNs), Windows Server, and database systems (SQL preferred).
  • Excellent communication, analytical, and organizational skills.


Preferred Qualifications:

  • Certified PACS Associate (CPAS), Certified Imaging Informatics Professional (CIIP), or equivalent preferred.
  • Experience with other imaging systems (e.g., Novarad, Synapse, GE, Philips, etc.).
  • Prior experience supporting cardiology PACS (e.g., CVIS, structured reporting).


Compensation and Benefits


  • Competitive Salary
  • Medical, Dental, and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
  • Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays)
  • 401(k) Plan with employer contribution
  • Life Insurance
  • Tuition Reimbursement
  • Mental Health Program
  • Pre-Paid Legal Services
  • Wellness Benefits
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