Program Executive - Vexcel

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About the position

Come build community and do your best work with Vexcel Corporation, a wholly owned subsidiary of Microsoft, that delights its customers through delivery of large, complex programs and solutions implementing Microsoft technology. We are seeking a highly experienced and dynamic Program Executive to oversee Vexcel Corporation, a Microsoft company. This senior-level position requires extensive experience in managing the delivery of complex consulting projects. The Program Executive will be responsible for overseeing program execution, supporting strategic relationships with key stakeholders in the customer portfolio, ensuring successful project delivery, and driving customer satisfaction. This role has the requirement to be located in the New York City metropolitan area and is flexible in that you can work up to 50% from home.

Responsibilities

  • Oversee the delivery of complex consulting programs, ensuring alignment with customer outcomes and business objectives.
  • Provide executive leadership and oversight to execute plans that deliver quality solutions for the largest strategic accounts.
  • Build and maintain strong relationships with internal and external stakeholders, demonstrating accountability for problem resolution.
  • Act as the primary escalation point for any customer or technical issues.
  • Identify and mitigate risks proactively, optimizing the customer portfolio and ensuring project success.
  • Forecast and manage business results through a deep understanding of business metrics and reporting.
  • Use team meetings, one-on-ones, and Project Health Reviews (PHR) to coach the team on customer outcome focus.
  • Champion high-quality standards during presales and delivery, aligned with customer outcomes.
  • Oversee vendor relationships, ensuring that vendors meet project requirements and deliverables.
  • Exhibit Microsoft leadership principles in all aspects of the role.

Requirements

  • Bachelor's Degree in related field or equivalent experience.
  • 10+ years consulting/professional services delivery, project management, practice management, or related field.
  • 6+ years people management experience (to include matrixed people management).
  • Leadership and communication skills, with the ability to effectively manage teams and stakeholders.
  • Deep understanding of project management practices, risk assessment, and resource management.

Nice-to-haves

  • Bachelor's Degree in related field AND 15+ years experience in consulting/professional services delivery, project management, or practice management.
  • 5+ years experience with successful public sector project/program implementation.
  • Project Management Professional (PMP) certification.
  • Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
  • Experience in creating and managing Intellectual Property (IP).

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
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