Public Storage - Customer Service Rep-Self Storage Mgr - Chattanooga, TN

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Job title: Customer Service Rep-Self Storage Mgr Company: Public Storage Job description: Company Description Join the industry leader! Public Storage has been leading the self-storage industry since 1972 and we are Hiring Now! Public Storage was recognized as one of America's Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work, having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We have a virtual hiring process with a quick turnaround, including a video interview process! So Let's Talk! Our Socially-Distant guidelines and many on-site safety protocols are designed to keep you and our customers safe! We Care about You! Our Property Manager/ Customer Service position can be Full-Time or have full-time Flexible schedules. With either, your early mornings and evenings will be free, and you are eligible for full benefits! With our innovative customer solutions including online rentals and additional contact-less options, there's never been a more exciting time to join Public Storage. Now's the Time! As a property manager you will work independently on a property, working both indoors and outside managing the daily office tasks, retail sales, and maintaining the facility. You Manage the Property! Apply Now for an opportunity to become a part of our winning team! Job Description Our Benefits Total Rewards package available to our team: Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days) Cost effective health offerings such as medical, dental, and vision Tele-medicine for easier access to healthcare Tax free Flex spending accounts to cover you and your dependents Paid Time Off and Sick Time Build your retirement nest egg quicker through our 401(k) with company match Basic life and accidental death insurance at no cost to you Employee Discounts and Perks are also available! Health and fitness related partnerships Legal services, Home and Auto Insurance, and even pet insurance Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more! Our Property Managers/ Customer Service Reps also enjoy monthly bonus opportunities and career progression. We offer best-in-class-training to support your journey with us and enhance your skills. On-site company housing is available to employees at many of our locations. $13 an hour Job Description: Our Property Managers strive to be the best Customer Service Representatives in the industry. Work independently at multiple locations; spend time both inside and outside Assess customer storage needs and make suggestions, including offering packing and moving supplies Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent Manage, audit, balance cash drawer; prepare and make daily deposits Help keep customers current with payment and make collection calls when required Qualifications Successful candidates come from a variety of customer service-centered sales environments including retail, restaurant, fast food or other service based companies. Additional Information About Us: We owe our success to our driven and talented teams across all levels of our organization; from our Property Managers who interact with our customers every day to our District Managers who strive to ensure each member of their team is trained for success. Every team-member contributes to our success and is part of the reason we continue to grow and be the industry leader. And we appreciate each and every one of our 5,000 plus team members who come from all different races, backgrounds, and life experiences. We celebrate inclusion and value the diversity that each person brings to Public Storage. We welcome everyone to apply and hope to have you join our thriving community today! All your information will be kept confidential according to EEO guidelines. Expected salary: $13 per hour Location: Chattanooga, TN Apply for the job now!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...