About the position

This is a remote opportunity to assist with Prior Authorizations. The incumbent for this opportunity must reside within the State of Arizona. Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Join us. Let's go beyond expectations and transform healthcare together.

Responsibilities

• Acts as first point of contact to all customers.
• Organizes and facilitates clerical administrative duties of department.
• Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department.
• Responsible for patient chart maintenance and communication with physicians' offices as needed and requested.
• Contacts/greets and communicates with customers.
• Responsible for answering telephone calls, retrieving and responding to voice mail messages.
• Directs all information to appropriate individual.
• Orients patients to the department with directions and instructions.
• Receives and transfers incoming calls.
• Generates reports and retrieves images from the PACS system.
• Assists in maintaining efficient patient workflow.
• Maintains all records and ensures dissemination of such files to designated/requesting parties.
• Ensures patients are appropriately prepared for their exam.
• Transports patients when necessary.
• Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.
• Performs a variety of scheduling for procedures.
• Tracks no-shows, documents in appropriate system and communicates with physician, if applicable.
• Provides schedule in directed format to staff as needed.
• Performs a variety of registration duties.
• Creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and/or financial responsibility.
• Completes daily data entry and scanning of patient registration information.
• Obtains authorization from insurance companies as applicable.
• Collects co-pays and payments required for procedures.
• Completes and submits daily deposits and/or billing as applicable.
• In accordance with HIPPA, completes patient chart process and maintains with appropriate information.
• Communicates with applicable insurance carriers and hospital billing for authorization updates.
• Ensures that appropriate chart information is forwarded to medical records as applicable.
• Views email on a daily basis and provides supervisor with appropriate information and memorandums.
• Maintains inventory of office supplies/forms and places orders as required.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED Required
• Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required

Benefits

• SIGN-ON BONUS of up to \$1,500.00
• Diverse benefits portfolio for full-time and part-time team members