[Remote] Credits Specialist, Medical Billing

Other Jobs To Apply

No other job posts for this day.

Note: The job is a remote job and is open to candidates in USA. Grow Therapy is on a mission to serve as the trusted partner for therapists and patients in accessing high-quality mental healthcare. They are seeking a Credits Specialist II to establish the Overpayments vertical and manage overpayment validation projects, ensuring compliance and maintaining accurate records.


Responsibilities

  • Researching overpayments in instances where payors (e.g., insurance companies or government programs) have paid more than the amount due, and fulfilling refund requests to our payors
  • Initiating and managing refunds once verified, and ensuring the appropriate steps are taken to return funds
  • Fulfilling overpayment requests based on the contractual timelines outlined by each payor
  • Ensuring compliance with regulations and policies to ensure all actions follow federal, state, and payer-specific regulations
  • Maintaining accurate records and keeping detailed documentation for transparency, audits, and process improvement

Skills

  • At least 2 years of experience in Medical Billing or in a Healthcare setting
  • Strong understanding of healthcare claims, overpayments, and experience facilitating refunds to both commercial and government payors
  • Highly organized, operational thinker, rarely leaving questions unanswered
  • Demonstrates strong attention to detail and takes initiative to resolve issues independently
  • Proactive problem solver, with the ability to identify key pain points hindering operational performance and develop effective, practical solutions to address the issues
  • Ability to thrive in a fast-paced, unpredictable environment, and able to pivot quickly as new priorities and challenges arise
  • Collaborative by nature, values camaraderie and celebrates group successes, serving as a dependable partner and source of encouragement for colleagues

Benefits

  • Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
  • Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Company Overview

  • Grow Therapy is an online therapy platform reimagining access to high-quality, insurance-covered mental healthcare. It was founded in 2020, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://growtherapy.com.

    • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...