[Remote] Field Services Regional Director - GA, AL, MS, LA, FL (pan handle)

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Note: The job is a remote job and is open to candidates in USA. Best Buy is a leading retailer dedicated to enriching lives through technology. The Field Services Regional Director will oversee the strategy for delivery, installation, and repair services in their region, managing fulfillment operations and leading a team to ensure exceptional customer experiences.


Responsibilities

  • Work with the Divisional Field Services Senior Director and other regional directors to translate enterprise priorities into local strategies
  • Manage all in-home service partner relationships in your region to achieve operating results and customer service standards
  • Coach the leadership teams across your region to promote talent development, performance management and strong employee experiences
  • Conduct monthly and quarterly business reviews with service partner senior leadership to ensure service level agreements are met
  • Regularly assess warehouses to ensure operational standards are met
  • Build and maintain an exceptional team culture centered around engagement and belonging

Skills

  • 5 years of experience as a supervisor or manager
  • 5 years of experience with responsibility for financial results, including sales, margin and profitability
  • 5 years of retail, logistics, operational, warehouse, inventory or customer service experience
  • 3 years of multi-unit management experience
  • 3 years of experience managing vendor relationships or partnership
  • Ability to travel overnight up to 50% of the year
  • Bachelor's degree in operations management, distribution, logistics, business or related field
  • Experience managing multiple distribution centers
  • Supply chain experience, including transportation, demand planning or vendor management

Benefits

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Company Overview

  • Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. It was founded in 1966, and is headquartered in Bloomington, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.bestbuy.com/.

    • Company H1B Sponsorship

  • Best Buy has a track record of offering H1B sponsorships, with 168 in 2025, 159 in 2024, 185 in 2023, 181 in 2022, 180 in 2021, 66 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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