[Remote] Lead Director, Clinical Operations - Materials, Services, and Asset Management

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Note: The job is a remote job and is open to candidates in USA. Oak Street Health, part of CVS Health, is on a mission to rebuild healthcare by providing personalized primary care for older adults on Medicare. The Lead Director of Clinical Operations will oversee medical supply chain operations and asset management, ensuring quality and cost-effectiveness in support of patient care delivery.


Responsibilities

  • Develop and execute short and long-term strategies for materials and asset management, aligned with organizational goals and growth plans
  • Lead the planning, procurement, distribution, and quality control of medical supplies, equipment, and vehicle assets. Ensure operational continuity and readiness across all clinical sites
  • Oversee the implementation and optimization of inventory and fleet management systems to improve visibility, reduce waste, and enhance service delivery
  • Direct centralized transportation operations, including fleet safety, compliance, and cost control. Identify opportunities for service innovation and efficiency
  • Establish and maintain strategic partnerships with suppliers and the Group Purchasing Organization (GPO). Lead contract negotiations and performance reviews to ensure service level adherence and cost efficiency
  • Oversee the supplier and workflows associated with waste management services, ensuring the organization is delivering services that are compliant to local and federal regulations
  • Ensure adherence to regulatory, safety, and environmental standards. Partner with internal compliance and safety teams to proactively manage risk
  • Identify and implement emerging technologies, tools, and best practices to enhance materials and asset management capabilities
  • Partner with clinical, compliance, lab operations, and facilities teams to support the introduction of new equipment, devices, and services
  • Analyze operational data to identify trends, forecast needs, and inform strategic decisions
  • Direct the coordination of equipment maintenance and management, including equipment calibration, replacement, and performance monitoring in coordination with the Facilities department
  • Other duties as assigned

Skills

  • Bachelor's degree in a related field required
  • 10-15 years of progressive experience in materials and asset management in a healthcare or clinical operations environment
  • Demonstrated success in leading strategic sourcing, inventory systems implementation, and vendor management
  • History of building and maintaining strong vendor and supplier management, including experience negotiating contracts & rates and holding vendors accountable to service level agreements
  • Understands supply chain logistics and has experience coordinating the movement and storage of goods
  • Proficient at stakeholder analysis and management
  • Ability to lead multiple improvement initiatives within ambiguity and competing priorities
  • Proven ability to lead cross-functional initiatives and manage change in complex, matrixed environments
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Ability to influence senior leaders and align diverse teams around common goals
  • US work authorization
  • Someone who embodies being Oaky
  • Master's degree in Healthcare Administration, Logistics, or related discipline strongly preferred

Benefits

  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement

Company Overview

  • Oak Street Health is a network of value-based primary care centers serving older adults on Medicare. It was founded in 2012, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is http://www.oakstreethealth.com.

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