Note: The job is a remote job and is open to candidates in USA. PNC is a financial services company that values its employees as the core of its competitive advantage. The Loan Support Consultant Specialist role involves managing a portfolio of asset-based finance loans, ensuring compliance with loan agreements, and collaborating with internal teams to support commercial loan operations.

Responsibilities

• Service an ABF loan portfolio consisting of:
• Participated loans
• Direct loans
• Syndicated loans
• Supply Chain Finance (SCF) loans
• Foreign Exchange (FX)–related loans
• Perform day-to-day commercial loan servicing activities with strong attention to detail and accuracy
• Ensure compliance with loan agreements, internal policies, and regulatory requirements
• Support commercial loan operations including maintenance, servicing requests, and documentation review
• Collaborate closely with internal partners including relationship managers, credit, legal, and operations teams
• Manage multiple responsibilities simultaneously while meeting deadlines in a fast-paced environment
• Apply critical thinking skills to identify, research, escalate, and resolve servicing issues
• Contribute to continuous improvement initiatives within the ABF servicing function
• Applies specialty product knowledge to administer high complexity or high risk syndicated and/or commercial loan transactions with little or no oversight
• May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements
• Directly interacts with high revenue/high profile corporate and/or commercial real estate clients
• Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to the highest complexity deal structures and/or regulatory compliance requirements
• Determines and makes effective recommendation as to whether the deal can proceed as scheduled, or if additional documentation or escalation is required
• Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions
• Works with Relationship Manager to interpret applicable loan terms with client
• Reviews transactions and related documents, including collateral and construction requirements
• Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures
• Determines whether loan disbursements can be made, or if additional documentation or escalations is required
• Reviews reports to identify exceptions, monitor quality and ensure compliance
• Participates in risk mitigation activities
• Serves as a subject matter resource for the team
• Independently conducts specialty product training and may create training materials

Skills

• Strong attention to detail, critical thinking, and organizational skills
• Ability to manage multiple responsibilities and shifting priorities effectively
• Demonstrated collaboration skills and ability to work across teams
• Experience in Commercial Operations or commercial loan servicing, with foundational knowledge of commercial lending processes
• Proficiency in Microsoft products (Excel, Word, Outlook, etc.)
• Experience using commercial loan systems such as: ACBS, Servicing Portal, Pinnacle
• Strong written and verbal communication skills
• Ability to work independently while contributing to a team-based environment
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Bachelors
• Prior experience supporting Commercial Operations Servicing
• Familiarity with participated and syndicated loan structures
• Experience working in a regulated financial services environment
• Analytical Thinking
• Capital Management
• Compliance Requirements
• Documentations
• Due Diligence
• Loan Documentation
• Regulatory Compliance
• Risk Mitigation Strategies

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service

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