[Remote] Payments Implementation Coordinator II

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Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on transforming financial services for community banks and credit unions. They are seeking a Payments Implementation Coordinator to lead projects and ensure high-quality implementation services for their financial institution clients.


Responsibilities

  • Prepares customer for implementation. Conducts readiness reviews, ensuring all aspects of the setup are complete
  • Establishes guidelines/timeframes to ensure a successful installation. Ensures milestones are met. Monitors all phases of the installation and escalates issues when necessary. May interact with the project manager
  • Exercises the responsibility and authority to take steps to ensure a successful installation
  • Troubleshoots issues during implementation
  • Documents issues, ensuring they are not repeated in subsequent conversions
  • Will be expected to actively coordinate, organize, and simultaneously run multiple projects
  • May perform other job duties as assigned

Skills

  • Minimum of 18 months of experience with one of the following: Software Implementation Coordination, Back-office processing in a financial institution or Payment operations in a financial institution
  • Must be able to work occasional nights and weekends as business needs dictate
  • Associate or bachelor's degree preferred
  • Experience with Salesforce
  • Previous experience with software implementations
  • Excellent written and verbal communication skills
  • Experience with or knowledge of hosted environments is a big plus
  • Experience with or knowledge of technical and system applications
  • Experience with or knowledge of various JH products and services
  • Experience with on automation software like Power Automate

Benefits

  • Comprehensive benefits designed to support your physical, mental, and financial health

Company Overview

  • Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health. It was founded in 1976, and is headquartered in Monett, Missouri, USA, with a workforce of 5001-10000 employees. Its website is http://www.jackhenry.com.

    • Company H1B Sponsorship

  • Jack Henry has a track record of offering H1B sponsorships, with 7 in 2025, 10 in 2024, 14 in 2023, 10 in 2022, 9 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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