[Remote] Principal Designer, AI Experiences

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Note: The job is a remote job and is open to candidates in USA. Expedia Group is a company that powers global travel for everyone, everywhere, focusing on cutting-edge technology to enhance travel experiences. The Principal Designer for AI Experiences will design innovative AI solutions that improve how travelers interact with the platform, collaborating with various teams to create seamless and personalized user experiences.


Responsibilities

  • Design and deliver innovative AI experiences that transform how travelers discover, plan, book, and engage throughout their journey
  • Develop visionary interaction models and prototypes for conversational, image, voice, and multimodal interfaces
  • Reduce complex technical possibilities to clear, human-centered, and delightful product experiences
  • Collaborate closely with data science, machine learning, and product teams to form effective user feedback loops, drive system transparency, and ensure alignment between models and the user experience
  • Define scalable, AI-powered design system components and patterns to enable consistent, best-in-class experiences across Expedia Group brands and platforms
  • Lead workshops, design sprints, and cross-functional ideation sessions to explore emerging interaction paradigms
  • Coach and mentor designers, championing design for intelligent systems, interaction trust, and critical design methodologies
  • Advocate for responsible, accessible, and inclusive AI design practices, placing an emphasis on clarity, fairness, and trust

Skills

  • 10+ years designing digital product experiences (consumer or enterprise), with deep experience in scaling complex systems
  • Bachelor's degree in Design, Human-Computer Interaction, User Experience, or a closely related field—or equivalent relevant experience
  • A strong portfolio demonstrating the design and launch of AI, conversational, or data-driven digital products at scale
  • Proven ability to turn complex system capabilities into intuitive, elegant, and engaging user experiences
  • Advanced prototyping and interaction design skills across multiple interface modalities (voice, chat, multimodal, etc)
  • Experience driving alignment, tradeoff discussions, and partnership across product, engineering, data science, and research teams
  • Exceptional communication skills, including the ability to articulate a design vision and build consensus with diverse stakeholders
  • Demonstrated ability to innovate, adapt in ambiguity, and set new standards for design quality
  • Deep commitment to inclusive, ethical, and accessible design
  • Master's degree in Design, HCI, or a related field
  • Experience designing and shipping AI-powered consumer products (search, recommendations, personalization, conversational AI, or similar realms)
  • Expertise in prototyping or production using advanced tools (e.g., Figma, Framer, Origami, Principle), and familiarity with modern design systems (tokens, APIs, etc)
  • Background collaborating on or integrating LLMs, generative AI, or machine learning-driven services into user-facing products
  • Familiarity with accessibility standards, and experience designing for global and multilingual audiences
  • Demonstrated thought leadership in conferences, publications, or AI/design communities
  • Experience with A/B testing, behavioral analytics, or user research in iterative, data-informed product environments
  • Familiarity with privacy, ethics, and responsible AI frameworks within design practice
  • Track record of influencing company strategy around AI-infused experience vision
  • Experience working in matrixed or large-scale organizations, ideally in technology or travel industries
  • Fluency in additional languages

Benefits

  • Medical/dental/vision
  • Paid time off
  • Employee Assistance Program
  • Wellness & travel reimbursement
  • Travel discounts
  • International Airlines Travel Agent (IATAN) membership

Company Overview

  • At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides. It was founded in 1996, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • Expedia Group has a track record of offering H1B sponsorships, with 519 in 2025, 410 in 2024, 382 in 2023, 629 in 2022, 483 in 2021, 366 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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