[Remote] Remote Engagement Moderation - Sports Enthusiasts - Italian - 2/26

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Note: The job is a remote job and is open to candidates in USA. ModSquad is a customer experience services company that is seeking Engagement Moderators for a live sports streaming project aimed at Italian-speaking audiences. The role involves real-time moderation of online engagement during sports events to ensure a respectful and engaging community atmosphere.


Responsibilities

  • Monitor and moderate live engagement across digital platforms during sports events
  • Respond to audience comments in real time while maintaining brand tone and voice
  • Foster positive, inclusive, and engaging online communities
  • Identify, escalate, and manage inappropriate or policy-violating content
  • Adapt messaging style based on event context, audience sentiment, and brand guidelines
  • Collaborate with internal teams to ensure smooth live-event coverage
  • Maintain accuracy, speed, and consistency during high-volume engagement periods

Skills

  • Native-level fluency in Italian (written and reading comprehension required)
  • Strong written communication skills with excellent grammar and spelling
  • Prior experience in social media moderation, community management, or digital engagement
  • Ability to adapt quickly to different brand voices and communication styles
  • Comfortable working in fast-paced, live-event environments
  • Comfortable with client-facing communication
  • Strong interest in sports
  • Knowledge of American football, soccer, and boxing is a plus
  • Experience moderating live sports or entertainment events
  • A dedicated laptop or desktop
  • Minimum of 8 GB RAM
  • Reliable internet connection
  • Willingness to install ModSquad security software and enable two-factor authentication on both your device and mobile phone

Company Overview

  • ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services. It was founded in 2007, and is headquartered in Sacramento, California, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • ModSquad has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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