[Remote] Supplemental- Virtual Patient Observation Technician- Ben Taub (1:00pm to 9:30pm)

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Note: The job is a remote job and is open to candidates in USA. Harris Health System is a public healthcare safety-net provider serving the residents of Harris County, Texas. The Virtual Patient Observation Technician (VPOT) is responsible for providing constant video monitoring of patients to enhance their safety and communicate effectively with nursing staff regarding patient needs.


Responsibilities

  • Provides constant, real-time video monitoring of assigned patients to enhance safety
  • Verbally redirects the patient from engaging in at-risk behaviors
  • Directly communicates with nursing staff if the patient needs further intervention or requires assistance
  • Practices safety measures and documents observations according to standards
  • Participates in performance improvement and quality initiatives
  • Demonstrates personal and professional effectiveness
  • Promotes a customer-friendly environment by utilizing ServiceFirst behaviors and Language of Caring techniques while interacting with patients, families, and staff members

Skills

  • High School diploma or the equivalent plus technical skills/training appropriate to the specialty area
  • Texas Nursing Assistant Certification; or Medical Assistant Certification from one of the following: American Medical Technologists (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), National Association for Health Professionals (NAHP) and BLS
  • Two (2) years related clinical experience required
  • Above Average Verbal (Heavy Public Contact)
  • Writing /Composing: Correspondence / Reports
  • Medical Terms, PC
  • Comfortable using computer technology and sitting for long periods of time in front of a computer screen
  • Able to analyze and synthesize patient safety information to determine the course of action
  • Able to make quick decisions under pressure, and manages stress appropriately
  • Well-organized, efficient multi-tasker able to prioritize simultaneous and continuous monitoring of multiple patients on one screen while on duty
  • Attention to detail, able to focus on a particular patient, object or task for an extended period of time
  • Good telephone etiquette
  • Related specialty experience preferred (i.e., direct patient care, virtual observation, telemetry technician, hospital environment, experience in nursing program clinical rotations)
  • Bilingual Skills Preferred Yes Language(s): English/Spanish

Company Overview

  • At Harris Health, we champion better health for our patients, their families and our community, by connecting all to an integrated healthcare system that provides high-quality healthcare. It was founded in 1966, and is headquartered in Bellaire, Texas, US, with a workforce of 5001-10000 employees. Its website is http://www.harrishealth.org.

    • Company H1B Sponsorship

  • Harris Health has a track record of offering H1B sponsorships, with 11 in 2025, 6 in 2024, 6 in 2023, 7 in 2022, 9 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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