[Remote] Test Proctor - Academic Compliance

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Note: The job is a remote job and is open to candidates in USA. Grand Canyon University is one of Arizona’s leading institutions of higher learning. They are looking to fill the position of Test Proctor, responsible for providing support services to ensure compliance with regulatory standards and create a secure testing environment.


Responsibilities

  • Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center
  • Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center
  • Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned
  • Follows all exam security protocol at all times
  • Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol
  • Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies
  • Assists in troubleshooting basic technology problems affective exam administration
  • Assists with basic clerical work, data entry and other support projects as directed
  • Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center
  • Performs other duties as assigned

Skills

  • Bachelor's Degree from a regionally accredited college or university
  • Must be willing to have flexible work schedule; evening and weekend hours if needed
  • Must be able to pass pre-employment background check
  • Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace
  • Able to consistently demonstrate high quality customer service
  • Basic computer proficiency in use of computer and Microsoft applications
  • Provide a positive candidate experience
  • Ability to discern exam taking potential violations and escalate to management as necessary
  • Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior
  • Must be able to obtain certifications required based upon the designated exam center's requirements
  • Must be able to sit for long periods of time and also escort candidates to and from testing room
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance
  • Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

Benefits

  • Medical, dental, vision, life and disability insurance
  • Flexible spending accounts
  • 401K savings plan
  • Generous time off plan and 11 paid holidays
  • Paid time off to volunteer in the community or at GCU sponsored events
  • Education Tuition Discount Program
  • Free on-site gyms on campus

Company Overview

  • Grand Canyon University is a private Christian university. GCU is regionally accredited and offers on campus and online degree programs. It was founded in 1949, and is headquartered in Phoenix, Arizona, USA, with a workforce of 1001-5000 employees. Its website is http://www.gcu.edu/.

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