[Remote] Training Services Account Specialist 3

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Note: The job is a remote job and is open to candidates in USA. Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking a Training Services Account Specialist to manage a services business lifecycle from pre-sales through program delivery. The role involves collaborating with sales associates, managing customer relationships, and driving training sales growth while ensuring customer satisfaction.


Responsibilities

  • Grow your territory and diversify your business
  • Accurately and consistently provide bookings and revenue forecasts for your territory
  • Manage bookings and revenue goals across all practices; meet margin and use targets
  • Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers
  • Value sell solutions focused on delivering customer value
  • Ensure successful delivery of programs
  • Grow territory revenue base on a quarterly basis
  • Manage escalations without supervision
  • Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team
  • Proactively manage customer relationships, identifying and addressing training needs
  • Develop and present training proposals to customers, outlining solutions and associated costs
  • Manage the entire sales cycle for training offerings, from prospecting to closing
  • Collaborate with internal teams (sales, services) to develop and implement training plans for key accounts
  • Analyze training sales data to identify trends and opportunities for improvement

Skills

  • Experience with internal or external sales for Training services and solutions
  • Knowledge of technical or business consulting practices
  • Experience in project delivery
  • Solid people management skills
  • Experience adhering to agile methodologies within project teams
  • Knowledge of application development and cloud solutions creation and delivery
  • Experience and ability to speak at public conferences and meetups
  • Ability to architect complex solutions using multiple products and technologies to deliver requested business
  • Bilingual in English and French Canadian strongly preferred

Company Overview

  • Red Hat is a software company that offers enterprise open-source software solutions. It is a sub-organization of IBM. It was founded in 1993, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.redhat.com.

    • Company H1B Sponsorship

  • Red Hat has a track record of offering H1B sponsorships, with 159 in 2025, 148 in 2024, 156 in 2023, 181 in 2022, 154 in 2021, 106 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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