[Remote] Warranty Writer- Remote

Other Jobs To Apply

No other job posts for this day.

Note: The job is a remote job and is open to candidates in USA. Avis Budget Group is seeking a Warranty Writer to efficiently process complex manufacturer warranty claims and electronic repair orders. The role involves preparing, reconciling, and maintaining claims while ensuring compliance with policies and procedures.


Responsibilities

  • Prepare and process complex vehicle warranty claims and non-warranty Electronic Repair Orders in designated timeframes across multiple lines with high level of attention to detail
  • Reconcile / correct (when applicable) rejected claims in a timely, efficient manner
  • Attend occasional meetings, as needed – some optional, some mandatory
  • Reconcile / Process multiple location queue’s to reduce aging ERO’s
  • Contact OEMs for necessary approvals and/or goodwill (after warranty) adjustments and processing concerns
  • Obtain approvals and adjustments within the organization’s and the manufacturer's policies and procedures
  • Produce various claims processing productivity reports
  • Report unresolved concerns and/or problems to Warranty Specialist / Manager
  • Maintain regular contact with management, Warranty and Maintenance Staff

Skills

  • Minimum of a High School Diploma or GED
  • Minimum of 2 years administrative experience
  • Minimum of 1 year warranty claim-related experience
  • Strong customer service skills
  • Demonstrated knowledge of policy and procedures of claims submissions and/or claims prep of original equipment manufacturers (OEMs)
  • Ability to work in a team environment as well as individually
  • Strong written and verbal communication, interpersonal, and organizational skills
  • Strong PC and Microsoft Office (Word, PowerPoint, Excel) skills
  • Ability to communicate effectively and efficiently and interact with all levels of the organization
  • Prior auto and/or dealership experience preferred

Benefits

  • Base hourly wage plus commission for closing warranties
  • Commission earnings are expected to be consistent and significant part of total pay.

Company Overview

  • Avis Budget Group offers professionals and individuals with vehicle rental and sharing services. It was founded in 1946, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://avisbudgetgroup.com.

    • Company H1B Sponsorship

  • Avis Budget Group has a track record of offering H1B sponsorships, with 6 in 2025. Please note that this does not guarantee sponsorship for this specific role.

    • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...