Responder Deployment Specialist (US Remote)

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About the position

The Responder Deployment Specialist at Motorola Solutions plays a crucial role in delivering technology solutions to the public safety sector. This position involves coordinating customer installation activities, ensuring system functionality, troubleshooting issues, and developing mobile applications. The specialist will work with various technologies to support mission-critical communications and enhance public safety operations.

Responsibilities

  • Coordinates and implements customer installation activities in a time-sensitive manner.
  • Ensures customer-delivered systems are fully functional and available for software deployment.
  • Troubleshoots system issues as needed.
  • Develops mobile forms and citations for handheld applications.
  • Experience with standard web development: Knowledge of HTML, CSS, XML, and JSON.
  • Knowledge of MS SQL.
  • Knowledge or use of scrum methodology and available tools to manage project tasks (e.g., Airtable, Kanban Board, LeanKit).
  • Knowledge of standard code management tools such as GIT and MS DEVOPs.
  • Understands Public Safety customer environments for product security and reliability.
  • Delivers solutions within the context of a defined product, standard and custom interfaces, and flexibility.
  • General software and IP networking skills are critical. Must be a Problem solver.
  • Writes Standard Operating Procedures when required.
  • Identifies product defects and monitors resolution from engineering to customer acceptance.
  • Complies with corporate requirements and training.
  • Tracks billable hours for project work completed.

Requirements

  • Bachelor's degree preferred.
  • 5+ years of experience in Enterprise, Public Safety, and/or government Systems Deployment.
  • 2+ years of experience in Web Development, Systems Integration, System Test, and/or System Support.
  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
  • Proficiency in Windows Server 2016 or newer, Linux Flatcar / RedHat.
  • Must be a self-motivated team player.
  • Must have excellent communication skills.
  • Should have general networking knowledge.

Nice-to-haves

  • Experience developing web forms with CSS, HTML and XML is preferred.
  • Public Safety experience preferred.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
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