Senior Manager Talent Acquisition, Americas

Other Jobs To Apply

No other job posts for this day.

The Senior Manager of Talent Acquisition leads a high‑performing recruiting team responsible for delivering top talent across the Americas (Canada, US and Latin America) This role oversees end‑to‑end recruiting strategy and execution for diverse roles—including managers, professionals, technicians, and support staff—ensuring the organization is staffed to meet current and future business needs.

The ideal candidate brings deep expertise in talent acquisition and a strong understanding of HR issues related to hiring and experience working across multiple countries and cultures. This leader manages complex recruiting challenges, drives operational excellence, and builds trusted relationships with senior leaders and external partners.

Role Responsibilities

  • Lead, coach, and develop a team of 8–10 recruiters supporting hiring across North America and South America.

  • Establish operating objectives, work plans, and KPIs; delegate assignments and ensure high performance against goals.

  • Foster an inclusive, collaborative, and high‑accountability culture focused on delivering exceptional candidate and hiring‑manager experiences.

  • Manage full‑cycle recruiting and selection activities for internal and external candidates across all job levels and functions.

  • Develop and execute regional recruiting strategies aligned with business objectives and workforce plans.

  • Oversee processes for talent attraction, sourcing, assessment, selection, and offer management.

  • Identify and cultivate diverse talent pipelines for critical and hard‑to‑fill roles.

  • Build and maintain strategic relationships with external sources, including search firms, staffing agencies, universities, and industry networks.

  • Oversee the design, placement, and optimization of employment branding and recruitment advertising.

  • Apply expert understanding of HR issues related to staffing models, co‑employment risk, and contractor usage.

  • Ensure compliance with labor laws, hiring practices, and company policies across multiple countries and regions. Partner closely with HR, business leaders, and executive stakeholders to understand talent needs, workforce trends, and organizational priorities.

  • Provide thought leadership and insights into market conditions, candidate behavior, and regional talent dynamics.

  • Interact effectively with senior‑level internal and external stakeholders, representing the organization’s talent acquisition function with professionalism and expertise.

  • Drive process enhancements, technology utilization, and data‑driven decision‑making within the recruiting function.

  • Monitor metrics, analyze performance data, and implement improvements to increase efficiency and effectiveness of the talent acquisition process.

  • Manage complex issues requiring deep knowledge of talent acquisition, HR, and company strategy.

Role Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.

  • Minimum of 5 years of progressive experience in talent acquisition, with demonstrated success managing high‑volume, complex, and diverse hiring portfolios.

  • Minimum of 3 years of people‑leadership experience, ideally leading multi‑country or regionally dispersed recruiting teams.

  • Fluency in English required; proficiency in Spanish or Portuguese strongly preferred.

  • Deep knowledge of employment regulations, compliance requirements, and talent acquisition best practices.

  • Proven experience managing contractors, external recruiters, and third‑party vendors.

  • Strong track record of partnering with senior executives and effectively managing relationships with external recruitment partners.

  • Exceptional communication, relationship‑building, and problem‑solving skills, with the ability to influence at all levels of the organization.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at .

Salary

The base salary range is $130,000 - $150,000 USD per year, total on target compensation includes a base salary plus a variable target incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include:

  • Family First Program

  • Flexible Time off

  • Medical, Dental and Life Insurance

  • Tuition Assistance Program

  • Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-AM3

Estimated Job Posting End Date:

02-09-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...