Senior Product Writer | Duolingo | Remote (United States)

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<p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in!</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Duolingo is the world’s most popular learning app. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Give voice to Duolingo’s features and functionality.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">As a senior-level product writer, you’ll drive the messaging, content strategy, and naming for experiences on Duolingo, landing on pithy turns of phrase that land with our learners.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You and your teammates will design new pathways to content, make existing features better, and craft fun, new ways for our learners to unlock knowledge.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">You’ll work with autonomy, focusing on a few projects at a time and driving their content strategy forward. If you like running experiments and sharing insights so your wins can have a greater impact, this is a good role for you. No “sprinkling copy magic” here.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">This role reports to the Head of Product Writing. We sit within the Design org, the instrumental creative partner in most projects at Duolingo. At Duolingo, we take pride in making learning fun and effective for everyone, and your work will play a role in helping us achieve our mission!</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Will…</strong></p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Shape how information is shared in the Duolingo app</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Flex the concise, expressive Duolingo voice</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Partner with product designers and product managers on new features and interactions based on data and insights</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Develop ways to scale quality across your product area</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Make hypotheses about copy and run experiments</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Work with our localization team to ensure A+ translation</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">You Have…</strong></p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A brain that’s always buzzing with ideas</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A portfolio with compelling UX writing examples for a consumer app</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A gift for expressing complicated things in plain language</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience taking a leadership stance, whether in title or behavior</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">The ability to work from or relocate to Pittsburgh, PA or New York City</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">Exceptional Candidates Will Have…</strong></p> <ul class=" text-base sm:text-lg marker:text-color list-inside list-disc text-gray-500 list-disc list-outside pl-3 mb-6"> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience developing content guidelines within a design system</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Curiosity about using ChatGPT</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience developing new and novel content models</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">Experience collaborating with translators</span></li> <li class=" leading-snug mb-2 pl-2"><span class="text-gray-200">A Duolingo streak!</span></li> </ul> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold"><em>Please include a link to your portfolio showcasing relevant work samples. A portfolio submission is mandatory for consideration of your candidacy.</em></strong></p> <hr> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact your recruiter.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Take a peek at how we care for our employees’ holistic well-being with our benefits <a href="" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow">here</a>.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">By applying for this position your data will be processed as per the<a href="" target="_blank" class="break-all font-medium underline hover:opacity-75" rel="noopener noreferrer nofollow"> Duolingo Applicant Privacy Notice</a>.</p> <hr> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><strong class=" font-semibold">We post a multi-level salary range for all of our roles.</strong></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3"><em>This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process.</em> <em>The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.</em></p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">Salary Range:</p> <p class=" text-gray-200 text-base sm:text-lg leading-relaxed mb-3">$127,500—$258,000 USD</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...