Senior Technical Recruiter (USA Only - 100% Remote)

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<h1><strong>About Us</strong></h1><p style="min-height:1.5em">Since 2013, we've been building a CRM that gets out of the way and helps teams sell more, faster. No manual data entry, just communication-first sales software designed to help SMBs succeed and scale.</p><p style="min-height:1.5em">We're bootstrapped and profitable - that means we answer to our customers and play by our rules. We're proud of our ~100 person, 100% remote team focused on building Close so that no small, scaling business fails because it can't figure out sales.</p><p style="min-height:1.5em"></p><h1><strong>About the Role</strong></h1><p style="min-height:1.5em">We’re hiring our first-ever dedicated Technical Recruiter at Close.</p><p style="min-height:1.5em">Over the years, we’ve been able to hire many great Engineers….but we aren’t great at hiring Engineers. Today, every hire we make comes from inbound! We know: mind-blowing! 🤯 This is possible because of a highly intentional interview process, a willingness to invest in who to bring onto the team, and our ability to attract great engineers with a craft-focused, low-ego culture. In short: our engineering team is amazing and people want to work with us. But with an increase in fraudulent, low-effort applications and ever more ambitious headcount and product goals, the time has come for us to optimize our Engineering hiring. That’s where you’ll come in.</p><p style="min-height:1.5em">As a Senior Technical Recruiter, you’ll partner with Engineering and Talent to build our first technical sourcing engine, evaluate candidates, and consistently improve our process. You’ll maintain and even raise our bar for technical talent, all while honing Close’s engineering-specific value prop and pushing the envelope on what it means to hire efficiently in the age of AI.</p><p style="min-height:1.5em">Close invests heavily in hiring because we understand that bringing the right people onto our team has real business impact. The best part: people stick around. Our Engineering team’s average tenure is 3.5 years. You'd be the one bringing exceptional engineers onto the team where they can grow, make an impact, and do the best work of their careers.</p><p style="min-height:1.5em">To learn more about our Engineering team, check out our open source code and ideas on <a target="_blank" rel="noopener noreferrer nofollow" href="https://github.com/closeio">GitHub</a> and <a target="_blank" rel="noopener noreferrer nofollow" href="https://making.close.com/">The Making of Close</a>, our behind-the-scenes Product & Engineering blog.</p><p style="min-height:1.5em"></p><h2><strong>You are</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">A seasoned B2B SaaS Technical Recruiter. You’ve been in the game for 4+ years. You know the talent and competitor market and what a great engineer looks like.</p></li><li><p style="min-height:1.5em">Technical enough to be dangerous. You’re able to make evaluations on skillset fit and are able to dig into the specifics of projects, stack experience, and make sound judgement calls.</p></li><li><p style="min-height:1.5em">Willing to get creative. We are outcome focused (Quality of Hire is our north star!) and sometimes that means taking unconventional paths! You’re willing to run experiments; you aren’t tied to a playbook.</p></li><li><p style="min-height:1.5em">A salesperson. You don’t just identify great engineers, you know what resonates with them and you’re able to leverage what motivates an individual to craft a compelling case for Close.</p></li><li><p style="min-height:1.5em">Motivated. Recruiting require pace-setting - you’ll be responsible for setting the pace and moving roles and candidates forward, while never compromising on quality.</p></li><li><p style="min-height:1.5em">Low-ego and genuinely curious. We believe these traits make for the best interviewers…and the best engineers.</p></li></ul><h2><strong>You will</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Build our first sourcing engine. You’ll find the qualified candidates, craft messaging that lands in a sea of slop, and shepherd them into our process.</p></li><li><p style="min-height:1.5em">Assess candidates. You’ll be the first conversation as candidates enter our pipeline - you’ll be responsible for evaluating their skillset and determining cultural and values alignment. You will be thorough, detailed, and transparent in your evaluations.</p></li><li><p style="min-height:1.5em">Manage the candidate relationship from source or application to Close. You’ll be a trusted liaison to both candidates and our internal team.</p></li><li><p style="min-height:1.5em">Provide a candidate experience that reflects our values. We aim to be clear, decisive, and kind.</p></li><li><p style="min-height:1.5em">Rely on data and your on-the-ground observations to make recommendations and optimize processes with technology.</p></li></ul><p style="min-height:1.5em"></p><h1>Benefits</h1><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Competitive compensation including an organization-wide goal-based bonus</p></li><li><p style="min-height:1.5em">Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 extra PTO days.</p></li><li><p style="min-height:1.5em">Paid Parental Leave for primary and secondary caregivers</p></li><li><p style="min-height:1.5em">Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical</p></li><li><p style="min-height:1.5em">Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)</p></li><li><p style="min-height:1.5em">401k (US residents): We match 6% contributions with immediate vesting</p></li></ul><h1>Our Values</h1><p style="min-height:1.5em">Build a house you want to live in - Examine long-term thinking and action</p><p style="min-height:1.5em">No BS - Practice transparency and honesty, especially when it’s hard</p><p style="min-height:1.5em">Invest in each other - Build successful relationships with your coworkers and customers</p><p style="min-height:1.5em">Discipline equals freedom - Keep your word to yourself and others</p><p style="min-height:1.5em">Strive for greatness - Constantly challenge yourself and others</p><p style="min-height:1.5em"></p><h1>Learn More</h1><p style="min-height:1.5em">Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.close.com/blueprint"><u>$0-30m Blueprint</u></a>. </p><p style="min-height:1.5em">Watch <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.youtube.com/watch?v=maXKi1GN2MI"><u>our culture video</u></a> from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2025, we’re headed to Paris, France. </p><p style="min-height:1.5em">Explore our product. Check out a <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.close.com/demo">video demo</a> or try <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.close.com/demo-site">an interactive demo</a>!</p><p style="min-height:1.5em"></p><h1>Our Hiring Process</h1><p style="min-height:1.5em">We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start so please answer each question thoughtfully. We see this as an opportunity to get to know you beyond your resume.</p><p style="min-height:1.5em">While we are excited by all the opportunities that generative AI has unlocked, we request that you refrain from relying exclusively on AI tools when completing an application, unless explicitly stated. Every application is read closely by humans and any obviously AI generated applications will be disregarded.</p><p style="min-height:1.5em">Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. </p><p style="min-height:1.5em">If you progress to the interview process, you’ll receive a full outline of the role-specific interview process in your first touchpoint with us. We do our best to make the hiring process clear and human.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...