Services Consultant, Web Services & API

February 6, 2026

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Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the opportunity This role’s primary responsibility is to support a customer in the setup of standard people connectors and Web Services/API consulting. The normal cycle is, discovery, configuration (by the customer), testing, deployment, and production monitoring. The integrations that you would be executing are: <ul> <li style="font-size: 12pt; font-family: Aptos, sans-serif;">Dayforce to NetSuite</li> <li style="font-size: 12pt; font-family: Aptos, sans-serif;">Dayforce to Oracle</li> <li style="font-size: 12pt; font-family: Aptos, sans-serif;">SuccessFactors to Dayforce</li> <li style="font-size: 12pt; font-family: Aptos, sans-serif;">Workday to Dayforce</li> <li style="font-size: 12pt; font-family: Aptos, sans-serif;">Microsoft to Dayforce</li> </ul> The consultant will also engage with customers who are setting up APIs with Ceridian. You will work with customers who are setting up APIs to consult on best practices to extract data from and bring data into Dayforce. Other key duties are the management of the customers’ expectations as it relates to scope, additional scope, effort of the project, the timeline or duration of the project, managing expectations on the deliverables of the customer along with other dependencies. The consultant will also need to learn, know and understand Dayforce Integration Studio and how API’s and standard integrations are set up in this tool. This role does NOT develop code, but knowledge of how to do so is a benefit. What you’ll get to do <ul style="margin-top: 0cm; flex-direction: column; display: flex; margin-bottom: 0cm;" type="disc"> <li style="color: black; line-height: 18pt; align-self: start; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;">Engagement with a customer/vendor to understand the client’s requirement for an integration, or API and assess the effort and duration required to satisfy the requirement.</li> <li style="color: black; line-height: 18pt; align-self: start; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;">With the customer, perform day in the life test cases to ensure that the integration test scenarios’ pass the vendors and customers requirements.</li> <li style="color: black; line-height: 18pt; align-self: start; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;">Conduct root cause analysis to determine failures as determined by either the vendor or customer.</li> <li style="color: black; line-height: 18pt; align-self: start; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;">Provide customer with updates to effort and duration if the scope of the project is changing.</li> <li style="color: black; line-height: 18pt; align-self: start; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0cm; font-size: 12pt; font-family: Aptos, sans-serif;">Follow up with customers/vendors or internal partners to drive closure of the project. </li> </ul> Skills and experience we value <ul> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Bachelor’s degree or equivalent professional experience.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">3-5 years working in the integration field is a benefit.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Excellent English, written and spoken is required.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Analytical thinking is required.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Experience in human capital management application consulting a benefit.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Experience working with API’s/Web Services is preferred.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Technical skills requirements such as SQL are a benefit.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to analyze and determine root cause analysis is a benefit.</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Proficient in Microsoft Office products </li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Customer relationship acumen </li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to engage with multiple projects & customers at the same time and manage priorities</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Excellent organization, communication, and collaboration skills</li> <li style="color: black; line-height: 18pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Ability to lead and facilitate customer workshops and sessions</li> <li style="color: black; line-height: 13.5pt; align-self: start; font-size: 12pt; font-family: Aptos, sans-serif;">Strong analytical and problem-solving skills</li> </ul><div> <div> What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. <div>About the Salary Ranges </div> Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: <a rel="noopener" href="https://www.dayforce.com/be-aware-of-recruiting-fraud" target="_blank">https://www.dayforce.com/be-aware-of-recruiting-fraud</a> Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process </div> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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