Slack Expert and AI + Automations +Admin

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We’re hiring a Slack expert to come in, cleanly structure our workspace, and integrate it with Monday.com so Slack runs as a fast comms layer + living knowledge base (without channel sprawl).

We operate a group services model: multiple trades + services companies (construction/trades) plus a digital marketing agency, with shared back-office support across the group.

This is not full-time initially — but if you’re strong across AI, automation, and admin ops, this can expand.

What success looks like (outcomes)

Slack is structured so the team can operate day-to-day without chaos.

Monday.com is the source of truth for tasks, and Slack supports execution (not duplication).

We have a repeatable system for:

Channels + rules

Threads-only posting discipline

Requests intake

Decision logging

Knowledge base build-out

Clear governance: who can create channels, naming conventions, guest access rules, and retention practices.

Scope of work (what you’ll do)

1) Slack architecture + governance

Rebuild / restructure:

Channel naming conventions (BU / POD / OPS)

Posting rules (threads, mentions, escalation)

Guest/contractor access design to keep costs down

Create a practical “Slack Playbook” (simple, enforceable)

2) Knowledge base inside Slack

Set up channel-level knowledge hubs using:

Channel descriptions/topics

Channel Canvas (templates + decision log + key links)

Pinned items standards

Build a “Where does this live?” rule:

Monday = tasks/owners/dates

Slack = comms + quick decisions + searchable context

Documentation = stored in the right place and linked back

3) Monday.com integration

Implement best-practice integration patterns:

New item / status change notifications

Approval requests to Slack

Due date alerts

“Blocker” escalation flow

Reduce noise: only send what matters, avoid spam integrations

4) AI + automation (nice-to-have, can expand the role)

AI-supported knowledge capture:

Summaries, decision capture, SOP extraction

Simple automations to convert Slack requests into Monday tasks

If you can also support admin ops workflows, we can grow this engagement.

Deliverables (required)

Slack workspace structure:

Channel map + naming conventions

Role-based access rules (owners / internal / guests)

Templates:

Channel Canvas template

Posting rules template

Request intake template

Decision log template

Monday.com ↔ Slack integration map + implemented workflows

1–2 short training sessions + a simple handover doc

Required experience

Proven Slack workspace design (not just “I use Slack”)

Monday.com automation/integration experience

Strong at governance, adoption, and simplifying workflows

You operate like an implementer: set it up, document it, train it, ship it

Preferred (adds hours)

AI + automation experience (ChatGPT-style workflows, Zapier/Make, etc.)

Admin/ops background in multi-business or agency environments

Experience with cost control (guests vs paid seats, access design)

Working style (non-negotiables)

Practical, simple systems.

No over-engineering.

If you can’t keep workflows up to date regularly, don’t apply.

We manage tasks and delivery through Monday.com only.

Engagement

Part-time to start (implementation sprint)

Ongoing support available if you’re strong and we see results

To apply (answer these)

Share 2 examples of Slack workspaces you’ve structured (describe what you changed + outcomes).

How would you set up Slack so we can build a knowledge base without creating 100 channels?

What are your go-to Monday.com → Slack automations that reduce noise but improve execution?

What’s your approach to managing guests vs paid seats to keep costs down?

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