STATION MANAGER JOHN F KENNEDY AIRPORT

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About the position

Welcome to SAS!We are Scandinavian Airlines System, SAS. Headquartered in Sweden, we operate 134 aircraft and last year, we flew 25 million people to more than 130 destinations in over 40 countries. As we embark upon a period of growth and transformation that includes new ownership and digital transformation, there has never been a more exciting time to join us. We celebrate diversity and are proud of our inclusive workplace. Join us to experience why our employees stay an average of 7.8 years with us. Apply now and be part of shaping the future of aviation! Station Manager - Drive Operational Excellence at John F Kennedy Airport Are you someone who thrives on structure and enjoys being at the heart of operations? Do you have a knack for connecting the dots and making things happen? If so, our Station Manager role might be the perfect fit for you!Why you'll love this jobIn this role you will take a front seat in changing and challenging the aviation industry, whilst playing a highly critical and visible role which is varied and challenging – no two days are the same! You will hone your existing skills and learn new things, as well as being involved in our digital transformation as we create tomorrow’s travel experience.What will you doAs our Station Manager, you will play a critical role in ensuring safe, efficient, and on-time airport operations in John F Kennedy airport. You will be responsible for supervising ground handling operations, coordinating with internal and external stakeholders, and driving performance to meet SAS' high standards. In this role, you'll be at the frontline of our operation, solving problems, optimizing processes, and delivering top-notch service to our passengers. In this exciting and dynamic role, you will oversee airport operations for John F Kennedy, a strategically important airport for SAS and our Skyteam partners. You will tackle the challenge of ensuring punctuality and safety for over 6.000 annual departures. As the main point of contact at the airport, you will work closely with ground handling partners, subcontractors, airport authorities, and regulatory bodies to optimize daily operations and solve issues efficiently. Your ability to collaborate and lead by example will be key to maintaining high standards. Together, we are responsible for more than 6.000 departures per annum. This is your opportunity to have an individual impact on helping thousands of passengers reach their destinations safely and on time. You will be working in a small and very efficient team who are responsible for the daily operation at JFK and EWR, but the team also supports all other stations in North America, when there is a need. Therefore, travelling and assistance to other SAS sites is also part of the scope for this role. In this role you will report to the Head of Regional Line Stations with a dotted line into the Regional Station Manger North Americas.

Responsibilities

  • Maintain and ensure compliance with SAS, CBP, FAA, TSA and local authority security procedures
  • Establish and maintain productive relationships with local authorities, handling agents, other airlines and other SAS units
  • Ensure that SAS standards for Airside Safety are maintained
  • Supervise and follow-up performance of the handling agents and other suppliers so performance meets requirements and established standards
  • Follow-up on service level and in cooperation with suppliers continuously improve the service delivery
  • Report deviations, and initiate corrective actions as required
  • Perform other delegated tasks
  • Execute efficient control of all handling activities

Requirements

  • Min. 5 years of experience in Airport Operations
  • Management experience
  • Proven knowledge of SMS and quality systems
  • Broad knowledge of the applicable requirements, regulations, laws and agreements
  • Detailed knowledge of IATA SGHA and SLA's
  • Microsoft Office Package skills
  • Knowledge of Altea DCS
  • Key knowledge of financial follow-up and budget
  • Good knowledge of English, spoken and written
  • US citizen or authorized green card holder

Nice-to-haves

  • Previous experience in a leadership or managerial role

Benefits

  • Dynamic Work Environment: Be part of an energetic, fast-paced and fun team that plays a critical role in the company’s success.
  • Professional Growth: We offer learning and development opportunities to help you grow within our operations field
  • Competitive overall benefits and discounted staff tickets
  • Impactful Role: Help shape the future of our US operations and contribute to the customer experience of a leading airline.
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